Job Description

Location:

The Nesting Place Confinement Centre

Job Type:

Full-time

About the Role

We are looking for a fresh graduate to support daily office operations, customer service, and guest coordination within a maternal care environment.

Responsibilities

Handle inquiries via calls / WhatsApp / email Manage bookings, client records, check-in & check-out Assist mothers & families with general requests during their stay Provide explanations on services, packages & facilities Assist with invoicing, payment tracking & basic reporting Coordinate with internal teams (nursing, housekeeping, kitchen) Maintain filing, data entry & documentation Monitor office supplies & liaise with vendors Assist basic social media postings (optional)

Requirements

Diploma/Degree in Business, Admin, Hospitality or related field

Languages: Mandarin & English required; BM an advantage

Good communication & customer service skills Basic Microsoft Office proficiency

Traits

Patient, friendly & empathetic Responsible, organised & proactive Able to work in a team & take initiative Comfortable working in a maternity-focused environment

Working Hours

5-6 day week (rostered; may include weekends/PH)
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

Professional development
Work Location: In person