We see ourselves as a new civilisation of people emerging to make the world of gaming better. Were a different breed of games company - we do things our own way in our own style, not necessarily following whats been done before. Our people are at the heart of our evolution and we nurture them to be their best. Without them our vision would fail. We strive to avoid crunch, overtime is optional and always paid, and we offer flexible working hours to allow you to enjoy a normal family life whilst still working on great gaming titles. Most recently we helped to bring Minecraft Dungeons and Rust: Console Edition to millions of players around the world. Were growing rapidly and as a result were looking for an Office Administrator/ Front Of House to join our studio in Mid Valley City, Kuala Lumpur (strategically placed at the heart of Kuala Lumpur). As an Office Administrator / Front Of House at Double Eleven, youll have a passion for people and great administration, enjoy a challenge and be excited to work in a highly fast paced environment where no one day is the same. Strictly no agencies (sorry guys!) and were unable to sponsor a visa for this role. We can support MY relocation and have a dedicated People team on standby to assist you and your family with every step to us.

WOULD YOU ENJOY

• Helping to create beautiful games
• Being part of an amazing team working on multiple AAA titles
• Being trusted to work independently and proactively to the highest standards
• Working with experienced teams in the industry

WHAT YOULL BE DOING

• Manage, monitor and ensure front of house (reception) , entrances of the studio area & whole studio are clean, tidy and projects a business-like image
• Handle mails & deliveries and incoming calls, determine purpose of calls and forward calls to appropriate personnel
• Welcome, greet and register visitors, vendors, candidates and inform appropriate personnel
• Engage with the KL Studio employees to ensure smooth office operation. Provide ad hoc support around studio as needed
• Responsible for managing and supervising the maintenance of the operation offices fittings and equipment, systems and facilities. I.e. routine service for pest control, potted plant, water filter/ coffee machine
• Be the central point of contact internally and externally as you will be working closely with multiple teams, building rapport with building management, vendors & contractors.
• Responsible for office accounts which include purchasing office supplies, payment/invoice, cross check invoices received with related documents.
• Assist to provide office & pantry supplies for staff and maintain adequate stocks; task includes ordering new supplies, identifying new suppliers
• Assist in booking conference/meeting rooms, organise all aspects for meetings and arrange catering when necessary
• Manage studios visitors transportation & hotel arrangement.
• On site preparation for new hires i.e. ensure stock such as lanyard, access cards, car parking & etc for new hires are sufficient & other local onboarding activity
• Organise, execute, events and projects to include studio activities, operation planning, celebrations, parties, CPR/fire evacuation training & etc
• Other general admin duties such as handling refreshments. Provide other clerical and administrative support as required by manager/supervisor

WHAT WERE LOOKING FOR

• Direct experience in office administration
• Versatility to work within all realms of office management
• Excellent time and task management skills
• Highly effective, enthusiastic and adaptable
• Excellent project planning, management and organisational skills
• Meticulous attention to detail
• Articulate in both spoken and written communication
• Computer literacy (MS Office applications, in particular)
• Experience in a fast paced office environment
• Friendly and approachable individual comfortable in a public facing position
• Must be approachable and helpful
• Ability to accurately follow instructions

QUALIFICATIONS

• All relevant qualifications considered

WORKING AT DOUBLE ELEVEN

Were pretty sure were the best place to work, period. Some of our benefits include:

• Competitive salary which is regularly benchmarked against the market as well as an annual pay review as part of an appraisal
• Flexible start time (start anytime between 8:00am and 10:00am)
• Flexible lunch hours
• Up to 10 free discretionary annual leave days during December (weve never not had these) + annual leave + gazetted public holiday + your birthday + a free moving day if needed
• Personal development plan designed in conjunction with you, your manager and our Training & Development Manager mapped against a clear progression framework
• Company private healthcare cover in-patient and out-patient for employee, spouse and children
• Potential for annual performance bonuses and an end of year bonus
• State of the art office facilities
• Constantly improving tools and workflow so you can focus on creativity
• Fast decision-making to allow you thrive
• Free juice, hot drinks, fruit and monthly free team lunches
• Employee referral bonus (up to MYR5,000!)
• Opportunity to attend and speak at global events as a Double Eleven Ambassador
• Sponsored team activities
• In-studio wellbeing programmes and support
• Opportunity to contribute to our internal Employee Diversity and Equality Network
• Game swag and merchandise
• Maternity, paternity (14 days paid leave), adoption and dependent leave available
• Free on site parking

WHAT WE BELIEVE

We believe that diverse developers make better games. We believe that we\'re stronger as a team, and encourage an inclusive, secure, and collaborative workforce. We believe that levelling the playing field creates a safe, accessible and open environment for a wide range of people from a wide range of backgrounds. We believe that education and communication are the foundation of creating this environment. We actively encourage and welcome applications from all walks of life and our offices are fully accessible. Through integrity, ambition and humanity, we are able to use that experience to create and bring to market great games that people love.

WHAT WE DO

Since we first opened our doors over 11 years ago, weve grown to over 200 people across 2 studios in the UK and Malaysia, continuing to put our people first as we move forward into a range of original and established IP. Were lucky enough to work with some of the best developers and publishers in the world and were proud to be embarking on this journey with a diverse group of people, working on projects we enjoy but that also challenge us and push us out of our comfort zones to better ourselves. We value our people and we value their time, striving for a work-life balance and offering a whole host of benefits to those who work for us. Our learning journey is never over, we invest in our people and offer regular training and development on both a company and individual level.

WAYS TO REACH US

If you have a general query or if you need support with your application and/or an alternative way to apply, please do not hesitate to contact our Recruitment team at jobs@double11.com