Job Description

About this role

This is a placement for a client of Straat-X ICT Sdn Bhd, who is looking for

Office Administrator

position. We are a boutique accounting firm seeking a detail-oriented and proactive

Office Administrator

to support daily operations. The role involves managing client correspondence, maintaining practice management systems, and ensuring smooth administrative workflows.

This position requires strong bilingual communication skills in

English and Mandarin

, organizational ability, and proficiency with essential office and cloud-based tools. Prior experience in a professional services environment (accounting, legal, or consulting) is highly valued, with emphasis on candidates who have worked with accounting firms.

Key Responsibilities

Document Management

File and organize client records in electronic formats. Maintain documentation systems for accurate and secure retrieval.

Engagement Letter Support

Draft, format, and issue engagement letters to clients.

Practice Management System Maintenance

Maintain and update client information, jobs, and tasks in

Xero Practice Manager (XPM)

.

Corporate Secretarial Support

Maintain and update company records in

CAS360

, including registers and compliance deadlines. Send automated compliance reminders and notices to clients.

Cloud Storage Management

Manage client and internal documents on

Dropbox

.

Client Communication

Send reminders, notices, and follow-up emails to clients.

General Administrative Support

Assist partners and accountants with administrative tasks as required.
Qualifications & Skills

Bilingual fluency in English and Mandarin

(spoken and written) (Compulsory). Experience as an

office administrator/secretary

within a professional services environment (accounting, legal, consulting) strongly emphasized (Compulsory). Prior

experience working with accounting firms

(Compulsory). Proficiency with

MS Office

and

Dropbox

; familiarity with

Xero Practice Manager (XPM)

(Compulsory). Exceptional

attention to detail

and strong

organizational skills

(Compulsory). Strong

client communication abilities

(Compulsory). Experience using

CAS360

(is an advantage).
Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM5,000.00 per month

Benefits:

Flexible schedule Health insurance
Application Question(s):

Please write down are you from office administrator/secretary within a professional services environment (accounting, legal, consulting) background? (Preferable) Are you familiar with Xero Practice Manager (XPM)? Yes or No? (Preferable) Expected salary? Notice period? Availability to join?
Experience:

CAS360: 1 year (Preferred) Dropbox : 3 years (Required) Ms Office : 3 years (Required) Client communication abilities: 2 years (Preferred)
Language:

English (Required) Mandarin (Required)
Work Location: In person