Job Description

Are you a self-motivated professional ready to take the next step in your professional journey? Do you have strong organizational, collaboration, interpersonal and communication skills? Are you excited by the prospect of working in an international environment? Read on!

Where you will work

We are Acumen, the education brand of Sannam S4 Group - a fast-growing education and market entry consulting firm. We provide high-quality consulting and support services to international education clients globally. One of our core services is the provision of in-country representatives to support our clients at selectively strategic locations in South and Southeast Asia.

What you will do as an Office Administrator

Purpose of the role

We are seeking a motivated and organized individual to join our growing team in Kuala Lumpur as an Office Administrator. As an essential part of our organization, the Office Administrator will play a key role in providing administrative support to the teams in our offices in Kuala Lumpur and Singapore (remote assistance) and ensuring the smooth functioning of our daily operations by engaging with various internal and external stakeholders.

Main Responsibilities

• General Administrative Support: Assist in various administrative tasks such as handling phone calls, responding to emails, and procuring and maintaining office supplies and equipment. Assist in cost optimisation and implementing business expansion plans, contracts management.
• Client and Vendor Relations: Build and maintain positive relationships with vendors and partners. Maintain and manage inventory of equipment, information, contracts and documentation that are required for office operations (IT assets, local and international travel, courier etc.) in KL and SG.
• Office Management: Keep the office space KL tidy and organized. Maintain a welcoming and efficient working environment. Provide assistance to the Singapore office space remotely as required.
• Data Entry and Record Keeping: Accurately input and maintain data and information of processes and partners into our systems, maintain records, and organize files to ensure efficient access and retrieval of information.
• Correspondence and Communication: Handle inter-office correspondence, confidential mails, quotations, monthly billing, cheques, etc., and other communication materials as required, maintaining a professional tone and attention to detail.
• Support for the Country Director: Coordinate appointments, meetings, and events; ensure all parties are informed of schedules and any changes. Prepare meeting agendas, documents, and presentations, as well as assist in taking minutes and distributing them to relevant stakeholders. Arrange travel itineraries, hotel bookings, and transportation when necessary.
• Support for the Team: Ensure the new joiners are set-up in accordance with new employee onboarding processes (including but not limited to: admin induction, office access, office equipment provision, email account configured etc.). Provide support to the Human Capital and Finance teams as required. Support the team in Kuala Lumpur as and when required.
• Support for Special Projects: Assist in various projects and initiatives to support clients and colleagues; collaborate with team members to meet deadlines and deliver high-quality outcomes. These may include event management projects that require the organisation of meetings, conferences, making travel arrangements and hotel reservations, as required.

• Completion of a diploma/degree and/or relevant combination of skills and experience. Previous administrative experience will be preferred but we are open to consider candidates with a strong willingness to learn.
• Demonstrated ability to prioritize tasks, manage time effectively, and handle multiple responsibilities concurrently.
• Proficient written, verbal and interpersonal communication skills with an eye for detail.
• Demonstrated ability to work as a member of a team, as well as work independently using initiative and judgement.
• High level of professionalism and discretion when handling sensitive information.
• High level of responsibility and accountability for completing tasks within specified timeframes.
• Comfortable with basic computer applications such as MS Office suite (Word, Excel, PowerPoint) and a quick learner of new software tools.
• Resourceful and adaptable in addressing challenges and finding solutions.

• Mandatory government contributions
• Medical insurance
• An international, positive, friendly working environment
• Convenient office location (near Mid Valley Megamall, The Gardens)
• Learning and development opportunities

Sannam S4