Job Description

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COMPLIANCE AND CUSTOMER SERVICE

• Ensure same day delivery processing time for Trade Finance products from submission time by TSCW and TSCC until completion of processing;
• Ensure compliance to Trade Finance Policy, Manual & Guidelines and SLA;
• Ensure the following are met upon processing of customer\'s application:

• Signature verification
• Screening application
• Conform to ICC publications, Bank\'s policies, procedures and guidelines
• To perform AML/CFT and Vessel screening and escalate to TSCC if required
• Updating of Daily Incoming Register;
• Attend to telephone enquiries and reply to swift/mails enquiries when required.
• Handle TSCW / TSCC / 3rd party / Loan Owner\'s query / complaint promptly.
• Escalate to TSCC via email for any incompliance for the above.
• Perform document checking under UCP600/ISBP/URDG/URC/Incoterm and Loans compliance checking.

DATA PROCESSING/RELEASING

• Ensure accurate data entry in Trade Finance System, CIMB Watchlist and Swift Alliance etc; and related standard letters are accurate.
• Perform data entry and or approve Trade Finance products request/instructions.
• Checking GL entries & related payment instruction are in order.
• Retrieve / Check matured bill for cancellation/settlement.
• Prepare BG text.
• Housekeeping & filing of documents are timely and easy to retrieve;
• Assist peers on delivery of other trade products within the department as and when required. (multi-tasking)
• Check and approve alerts in AMLA system (with sighted by higher level approval)

ADMINISTRATIVE

1. Prepare daily/weekly/monthly/SLA Report

2. Monitor and ensure KPIs are met;

3. Motivate staff/peers (if applicable);

4. Timely submission of Reports i.e. SLA, BNM reports, Management Reports, Month End Report & etc.

5. Handle additional functions, ad hoc assignment or projects related to Trade System or Trade Finance;

6. To perform Testing of System related matters as and when required.

7. Participant on activities done by the team for enhanced team spirit.

Any other responsibilities/tasks as assigned by the Management and as per Business requirement from time to time.

CIMB