Job Description

Role: ONBOARDING SPECILALIST( Digital Marketing) Role Type: Initial 12 months and Extendable Contract through Optimum Infosolutions - KL, Malaysia Job Location : First Avenue, Petaling Jaya, Selangor (JD) About the Assignment : 1. As part of our Sales and Service Sales Enablement Team, you will be responsible for managing and maintaining content freshness (through collaboration), coordinating onboarding, and facilitating our efforts to scale Sales Enablement across all our Sellers. 2. The specialist will own Sales Training, Content maintenance, Regional Onboarding- and Certification- Coordination. 3. This role is ideal for a self-starter who has demonstrated success operating in a fast-growing environment, dealing with ambiguity, and solving problems with limited oversight. The Core Objectives : 1. Work closely with Sales Enablement Manager to support and manage Onboarding, Certification Programs and Sales Training. 2. Coordinate with stakeholders across regions to align the onboarding list of new employees, prepare and manage an Onboarding Schedule, assign and track Onboarding & Certification pathway. 3. Support and troubleshoot access and learning program issues on Saleshub for new joiners and existing learners across the organization. 4. Maintaining content freshness independently whilst coordinating with content owners/ subject matter experts for major product updates. 5. Management of sales/ training events such as Onboarding Sessions, Product Refresher Sessions etc. The management responsibilities include support in coordinating attendees, managing and tracking timeline of the follow up and progress. 6. Manage learning contents and analytics (completion rate, cross market analysis, user performance etc) on Saleshub Learning to align with the Sales Enablement\'s team KPIs. Essential Experience / Criteria: 1. 3+ years experience in sales enablement, digital marketing/advertising/sales, product management, and/or management consulting. 2. Past experience in managing sales enablement programs across multiple SEA regions will be prioritized. 3. Strong understanding of digital advertising, e-commerce and competitive landscape to identify product market fit of our products and solutions. 4. Strong operational & PMO skills who is inspired by data to make data-driven decisions. 5. Ability to work cross-functionally with Business, Sales team and subject matter experts. 6. Experience in a fast-paced dynamic environment and can balance setting strategic priorities with high-quality, tactical execution. 7. A high threshold for navigating ambiguity and building effective solutions that scale. 8. Extraordinary communication and presentation skills with the ability to convey across different level technical and strategic stakeholders. 9. Excellent Microsoft PowerPoint / Google Slides and Excel / Google Sheets skills. 10. Empathetic, compassionate and a team player. Desirable Experience / Criteria: 1. Familiarity and experience with E-Learning development software (Articulate, Genuinely etc) is a plus.

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