Job Description

MohonKelayakan

• At least 1 year experience in customer service and/or sales administration, preferably in an online environment.
• Excellent communication skills, both written and verbal.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Proficiency in using customer service software, e-commerce platforms, and Microsoft Office.
• A positive attitude with a strong customer-centric approach.
• Ability to work independently and as part of a team.

Tanggungjawab

• Provide prompt and professional customer support through Whatsapp, email, chat, and social media channels.
• Assist customers with inquiries, order placements, product information, and resolving any issues.
• Process online orders, returns, and exchanges efficiently.
• Collaborate with the sales team to identify customer needs and recommend suitable products or services.
• Maintain accurate records of customer interactions and transactions.
• Monitor and manage online reviews, ensuring customer satisfaction and addressing any concerns.
• Assist with the management of inventory and stock levels for online sales.
• Support the sales team with administrative tasks such as updating product listings, pricing, and promotions.

Manfaat

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• A friendly and supportive work environment.
• Sales Commission
• Panel clinic
• Medical Insurance

KemahiranCommunication Skills Sales Techniques Customer Relationship Management (CRM) Problem-Solving Skills E-commerce PlatformsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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