Onsite Technical Engineer (telco Home Fibre)southern L Central L East Coast

Kuala Lumpur, Malaysia

Job Description

Employer Backgound
Telecommunication CompanyWorking Location

  • Central (Kuala Lumpur / Selangor)
  • Southern (Melaka / Negeri Sembilan / Johor)
  • East Coast (Kelantan / Terengganu / Pahang)
What We Offer
  • Good Salary Scheme
  • Miscelleanous Allowance: Transport, Language, Certificate (For Fiber related certificate - CA1C, CA2C, CCNA, CFOT)
  • Incentive for Upselling
  • Leave
  • Career Development
Your Responsibilities:
  • Manage and complete fibre installation with comply with company SOP.
  • Troubleshoot and perform service restoration for internet service and devices with stipulated SLA.
  • Solving customer problems and complaints.
  • Identify sales opportuniites and upsell company products and solutions.
  • Meet performance target for NPS and sales value.
  • Coordinating complex and kulti-parties service delivery beyond fibre (WiFI solutioning, Smart Home).
  • Attend periodic training to sharpen skills and knowledge related to fibre, smart devices, computing and etc.
Your Merits:
  • At least Diploma holder or above specialised in Computer Science/Information, Engineering (Computer/Telecommunication) or equivalent.
  • At least 1-2 year(s) of working experience in the related field is required for this position.
Skills which you should have - Problem Solving, Negotaition Skill, Customer Service, Multi-tasking.
  • Good communication skills in both English and Bahasa Malaysia. Mandarin speaker will be adding advantages (Language allowance provided)
  • Willing to work on weekend or public holiday if required.
  • Possess own transport and car driving license and able to travel frequently.
  • Possess technical skills and knowledge in areas of Home Fibre/Router, internet services and computer networking.
Job Type: Full-timeSalary: RM2,500.00 - RM3,500.00 per monthExperience:
  • the: 1 year (Preferred)
  • Diploma/Advanced Diploma (Preferred)

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Job Detail

  • Job Id
  • Industry
    Not mentioned
  • Total Positions
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned