Language Requirement: English, Mandarin and Cantonese (write, read, and speak)
Willing to relocate to Penang
Willing to work in rotational shift, public holiday and weekend
Tanggungjawab
Answer customer inquiries over the phone, chat, and/or email
Log customer interactions in our system for proper documentation
Follow-up with customers as appropriate
Review customer\'s account to identify and offer products that will benefit the customers
Participate in team meetings and strategize on team performance improvement
Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement
Manfaat
Training Provided
EPF & Socso
Annual Leave
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