Job Description

About foodpanda

foodpanda is dedicated to bringing food lovers around the world their favorite meals from curated local restaurants. Since its creation, the on-demand food delivery service has grown to more than 100,000 partner restaurants in more than 325 cities across 13 Asian and Central European countries globally. foodpanda is active in Bangladesh, Cambodia, Hong Kong, Laos, Malaysia, Myanmar, Pakistan, Philippines, Singapore, Taiwan, Thailand, Romania and Bulgaria. It belongs to Delivery Hero, worldwide leader of the food delivery industry. For more information visit

About Delivery Hero

Delivery Hero is a leading global online food ordering and delivery marketplace with number one market positions in terms of restaurants, active users and orders in more countries than any of its competitors across 40 countries in Europe, the Middle East & North Africa (MENA), Latin America and the Asia-Pacific region. Delivery Hero also operates its own delivery service in 200+ high-density urban areas around the world. The Company is headquartered in Berlin and has over 21,000 employees. For more information, please visit

About the role

We are looking for an Operations Analyst, Logistics to join our growing team in Operations, at the heart of the foodpanda business! Operations at foodpanda aims to improve our customer offering by bringing efficiency and improvements through a data-centric approach. This position reports to the Performance Lead.

Responsibilities:

• Key Member of the operations vertical and support driving growth in alignment with the country/organizational strategy
• Execute projects with the local and the global team to their maximum potential
• Take ownership of operations excellence improvement initiatives that strengthen our relationships with customers, vendors and riders
• Work with cross functional teams to ensure that Operations is always aligned with the larger vision of the organization
• Hands-on approach and love going into details to better understand and shape solution to our daily operational issue

• You love data and numbers
• Bachelor\'s or Master\'s degree in STEM, Actuarial Science, Economics or Business
• 2-3 years of relevant experience with at least 1-2 years of work experience in high growth startups or tech companies
• Hands-on in SQL (Python is an add-on)
• You must have a heart and a hunger for service, as you will be working closely with our vendors and riders.
• Flexible and fast learner with and able to adapt to fast-paced environments.
• You are no stranger to working under pressure, for quick deadlines.
• Open-minded and eager to learn even the most minimal detail of the business.
• Willing to question the status quo and contribute to ideas. when needed.
• A dynamic personality; remember, we are a start-up. We are dynamic, therefore you need to be a doer and adapt constantly to many changes

• Challenging and fulfilling steep learning curve
• Vibrant, dynamic & international workplace
• Periodic fun & engaging company events & team activities
• Opportunity to be a value-adding contributor to this fast-growing global company

Foodpanda