Job Description

Greeting and welcoming patients as they arrive at the front desk Answering and addressing inquiries from patients Responding to questions and resolving complaints. Answering the phone while maintaining a polite, consistent phone manner and using proper telephone etiquette Registering new and existing patients, and updating patient demographics by collecting detailed information Scheduling appointments for new and follow-up patients based on consultant availability. Facilitating patient flow by notifying the provider of patients' arrivals, being aware of delays, and communicating with patients and clinical staff Calling patients to remind them of upcoming appointments and assisting them in scheduling appointments Responding to inquiries from patients, prospective patients, and visitors in a courteous manner Protecting patient confidentiality by ensuring that protected health information is secured, not leaving patient folders in plain sight, and logging off the computer before leaving it unattended. Keeping the front desk tidy and presentable at all times.
Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

Additional leave Free parking Health insurance Maternity leave Meal allowance
Education:

STM/STPM (Preferred)
Language:

Mandarin (Preferred) English (Preferred)
Work Location: In person