Operation Executive (concierge) English & Bm Speaker
Petaling Jaya, Malaysia
Job Description
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Responsibilities
- Providing high-quality Customer Service in valued customers.
- Following SOPs while assisting customers in their requests.
- Using company resources and other channels to assists in fulfilling requests.
- Engage lifestyle partners in shopping, hospitality, travel and other industries to assist in requests and program requirements.
- Assist professionally in written and verbal communication.
- Provide day-to-day support to mobile apps, e-Commerce, retail-related platforms and apps, including but not limited to SMS-based concierge service, as appropriate to the position.
- Communicate courteously with merchant and/or customer by telephone, email, and face to face (if necessary)
- 5 days, 48 hours/week (4 days to commit 10 hours, 1 day to commit 8 hours, 2 off days).
- Rotational shift on monthly basis.
- Location: Amcorp Trade Center, Petaling Jaya
- Candidate should possess a Diploma / Bachelor Degree or equivalent in All Business Field.
- Preferably at least 1 year of related working experience.
- Preferably Executive specializing in Customer Service or equivalent.
- Good communication skills in the English language for both spoken and written
- Experienced in the lifestyle, travel, or hospitality industry is a plus.
- Interest in travel, luxury, hospitality, lifestyle, etc.
- Are you an immediate joiner?
- English (\xe5\xbf\x85\xe5\xa1\xab)
- Mandarin (\xe5\xbf\x85\xe5\xa1\xab)
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Job Detail
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Job IdJD912938
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Malaysia
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EducationNot mentioned