Operation Executive (concierge) English & Bm Speaker

Petaling Jaya, Malaysia

Job Description

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Responsibilities
  • Providing high-quality Customer Service in valued customers.
  • Following SOPs while assisting customers in their requests.
  • Using company resources and other channels to assists in fulfilling requests.
  • Engage lifestyle partners in shopping, hospitality, travel and other industries to assist in requests and program requirements.
  • Assist professionally in written and verbal communication.
  • Provide day-to-day support to mobile apps, e-Commerce, retail-related platforms and apps, including but not limited to SMS-based concierge service, as appropriate to the position.
  • Communicate courteously with merchant and/or customer by telephone, email, and face to face (if necessary)
Job Details:
  • 5 days, 48 hours/week (4 days to commit 10 hours, 1 day to commit 8 hours, 2 off days).
  • Rotational shift on monthly basis.
  • Location: Amcorp Trade Center, Petaling Jaya
Job Requirement:
  • Candidate should possess a Diploma / Bachelor Degree or equivalent in All Business Field.
  • Preferably at least 1 year of related working experience.
  • Preferably Executive specializing in Customer Service or equivalent.
  • Good communication skills in the English language for both spoken and written
  • Experienced in the lifestyle, travel, or hospitality industry is a plus.
  • Interest in travel, luxury, hospitality, lifestyle, etc.
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  • Are you an immediate joiner?
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  • English (\xe5\xbf\x85\xe5\xa1\xab)
  • Mandarin (\xe5\xbf\x85\xe5\xa1\xab)

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Job Detail

  • Job Id
    JD912938
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Malaysia
  • Education
    Not mentioned