Job Description

Mohon
Kelayakan
What you'll need to succeed:

• Possess at least Diploma or Degree in any field (fresh graduates are encouraged to apply).
• Strong proficiency in Mandarin & English.
• Detail-oriented with strong problem-solving skills.
• No experience required (Open for FRESH GRADUATES!)
• Good written and verbal communication skills
• Ability to multitask, prioritize, and manage time effectively
• Willing to work overtime and follow Hong Kong public holidays.

Will be great if you have:

• Experienced in the Operation Executive/ Admin/ Data Entry industry is entitled to salary negotiations

Tanggungjawab
Working shift: 9 hours including 1 hour break (Mon to Fri: 9:00am - 6:00pm, Sat: 9:00am - 1:00pm)
Locations: Menara AIA Sentral (walking distance to MRT Bukit Bintang)
Salary packages: Basic + Allowances (Overtime Pay, Sport, Meal, Transport, Medical, Optical, Dental Claim)
(depends on interview performances such as language ability, working experiences, and education levels)

• Manage the full transaction cycle, including registration, enrollment, data updates, contributions, payments, transfers, claims, investments, and terminations.
• Ensure timely execution of daily operations in compliance with pension regulations and SLA standards.
• Verify data and documents to maintain accuracy and completeness.
• Investigate transaction issues, identify root causes, and resolve payment tagging errors.
• Collaborate with internal teams and external stakeholders to support project deliverables.
• Handle enquiries and maintain effective communication with relevant parties.

Manfaat

• Leave: 21 days annual leave, 14 days medical leave, 60 days hospitalization leave
• OT Allowance: RM1,000-2,000 per month (average)
• Meal Allowance: RM30 (OT after 9.30pm)
• Transportation Allowance: Grab fare covered (OT after 9.00pm)
• Sports Allowance: RM720/year (e.g., gym, badminton, yoga)
• Medical/Dental/Optical Allowance: RM1,200/year
• EPF, SOCSO, EIS provided
• Career advancement opportunities & professional training

Manfaat tambahan

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Training Provided
• Allowance Provided
• Overtime Pay
• Staff Meal
• Performance Bonus

Kemahiran
Operations Management Communication (Mandarin & English) Coordination Administrative Support Problem Solving
Peringatan Penting
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Skills Required