Job Description

• 1 - 2 years\' experience in retail operations or relevant industry preferable

QUALIFICATION REQUIREMENT

• At least Diploma holder
• Proficient in Microsoft Excel & Word

ResponsibilitiesPRINCIPAL ACCOUNTABILITIESCentre Maintenance Support

• Handling centre maintenance work, to source for suppliers, quote of price comparison, submission for approval and follow-up till job done.
• Centre preventive maintenance audit.

Pest control

• Pest control sourcing & price comparison
• Communicate with appointed service provider, to ensure pest control service is conducted as per schedule
• Provide pest control reports to mall management

Fire Extinguisher

• Purchase fire extinguisher for new centre
• Conduct centre fire extinguisher audit (quarterly)
• To monitor and ensure service is conducted for all assisting centres as per schedule before IT expired
• Provide services report
• Liaise or coordinate with appointed service provider (Pacific Deluxe) on all related issue

Water Purifier

• Purchase new water purifier for new centre
• To monitor and ensure service is conducted for all assisting centres as per schedule before it expired
• Provide services report
• Liaise or coordinate with appointed service provider on all related issues

Centre Key/Alarm/ CCTV Management

• Master record of keys and alarm at centre level (type of key/number of set/holder of key)
• Padlock password control and setting
• Yearly audit on centre CCTV and maintenance

Project Management:

• Working closely with Project Team and Sales Team, from planning to WIP execution for all projects, i.e. new centre opening, relocation, renovation, centre up lifting and outlet moving.

Communication with Mall Management:

• Coordinate with Mall Operation department to resolve and follow-up all centre operational issues (via email/letter/phone communication).
• Write in to Mall Management for business closure or early closure approval during festive season/company events/annual dinner/family day).

Machine Management:

• Coordinate with centre on:
• Machine request
• Machine repairing or breakdown
• Machine audit at centre level
• Machine replacement as and when requested
• Machine out sourcing with information of Suppliers contact & price comparison
• Provide & update machine report
• Monitor machine SOH at HQ
• Forecast and planning for new centre opening

Central Operational :

• For landline & mobile line: Work closely & liaising with EIG Admin and MIS team for all new application/
• Termination/ transfer/connection issues.
• For Unifi Services
• Opening new account for new centre
• For assisting centres, coordinate and report to service provider excelcomm or MIS team if centre encountered any issue related to services
• Centre credit card terminal issue, courier service and others operational relates matter.
• Prepare and compile all related document for insurance claim to finance.
• All issues relates to centre music and monitor song list.
• All issues relates to music and business license renewal or new application.
• Manage and in charge on operation petty cash

Benefits

• Staff Purchase Allowance
• Staff Discount
• Free Parking
• Meal Subsidy

Additional Benefits

• EPF / SOCSO / PCB
• Medical and Hospitalisation Leave
• Annual Leave
• Medical Insurance

SkillsCommunication Skills Problem-Solving SkillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Ricebowl