Job Description

Key Responsibilities

Operations & Sales:

Direct daily operations, monitor sales performance against targets, analyze sales data, and implement strategies to increase revenue.

Staff Management:

Hire, train, and develop store staff; conduct performance reviews and coaching; create work schedules; and lead and motivate the team to achieve goals.

Inventory Management:

Oversee inventory levels, manage product ordering, receive shipments, and conduct regular inventory counts.

Customer Service:

Ensure a positive customer experience by resolving complaints, training staff on product knowledge and service standards, and monitoring customer feedback.

Financial Oversight:

Manage store budgets, control operating expenses, and prepare financial reports.

Compliance:

Ensure the store adheres to company policies, industry regulations, and safety standards.

Merchandising:

Oversee visual merchandising and store layout to enhance the shopping experience.
Required Skills

Leadership:

Ability to lead, motivate, and develop a retail team.

Analytical Skills:

Proficiency in analyzing sales data and trends to identify opportunities and improve performance.

Financial Acumen:

Understanding of budgets and expense control.

Customer Service:

Strong interpersonal skills to provide excellent service and resolve issues.

Organizational Skills:

Excellent ability to manage multiple tasks, inventory, and daily operations efficiently.

Technical Skills:

Proficiency with computers and various software programs for data entry and POS systems.
Job Type: Full-time

Pay: RM7,000.00 - RM8,500.00 per month

Benefits:

Company car Dental insurance Free parking Health insurance Maternity leave Opportunities for promotion Parental leave Professional development Vision insurance
Work Location: In person