Job Description

Mohon

Kelayakan

• Minimum of 2-3 Years managerial experience in related Retail and Hospitality Industry (F&B experience will be an advantage)
• Leadership skills: As a restaurant outlet manager, you will be responsible for managing and leading a team of employees. (To motivate and inspire your team, delegate tasks effectively, and provide feedback and coaching)
• Customer service skills: Providing excellent customer service is critical in the restaurant industry. You should be able to handle customer complaints and ensure that customers are satisfied with their dining experience.
• Communication skills: Effective communication is essential in any management position. You should be able to communicate clearly and effectively with your team, other managers, and customers.
• Budgeting and financial management: As a manager, you will be responsible for managing the restaurant\'s budget and ensuring that financial goals are met. You should have experience in budgeting, forecasting, and financial analysis.
• Food and beverage knowledge: A good understanding of food and beverage is necessary to ensure the quality of the products and services offered. You should have a good knowledge of menu planning, food preparation, and food safety regulations.
• Time management: Managing a restaurant requires good time management skills. You should be able to prioritize tasks effectively, meet deadlines, and ensure that the restaurant operates efficiently.
• Problem-solving skills: Restaurant management can be unpredictable, and problems can arise at any time. You should be able to think critically and make decisions quickly to resolve any issues that may arise.
• Flexibility: Restaurant management can be demanding, and you should be able to work flexible hours, including weekends and holidays.
• Education and experience: A degree in hospitality or restaurant management is preferred, along with several years of experience in the food service industry.

Tanggungjawab

• Managing the day-to-day operations of the outlet, including sales, inventory management, staffing, and customer service.
• Developing and implementing sales strategies to increase revenue and profitability.
• Monitoring and analyzing sales performance to identify opportunities for improvement.
• Managing and training staff to ensure they provide excellent customer service and meet sales targets.
• Ensuring that the outlet is properly stocked to maximize sales.
• Ensuring compliance with company policies, procedures, and standards.
• Handling customer complaints and resolving any issues that may arise.
• Monitoring and managing the outlet\'s budget and expenses.
• Social media marketing and merchandise promotion event
• Research and recipe development, sourcing

Basically we have 2 post of Operation Manager (1 for Outlet, 1 for R&D)

Manfaat

• Yearly Increment & Perfomance Bonus
• EPF/Socso/EIS/PCB
• Annual Leave and Medical Leave
• Training provided to Korea (Required at least 2 weeks)
• Company Trip

Manfaat tambahan

• EPF / SOCSO / PCB
• Annual Leave
• Training Provided
• Overtime Pay
• Performance Bonus

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