Job Description

We are hiring an eCommerce Operations Specialist (Shopify Focus) to join our team!

Join our eCommerce team and play a key role in managing and optimizing our Shopify platforms. You'll collaborate with cross-functional teams to ensure smooth operations, support product launches, and deliver seamless online shopping experiences that are both user-friendly and brand-aligned.

Who You Are:

You are a detail-oriented problem solver with a strong understanding of eCommerce platforms and a passion for delivering exceptional digital experiences. You thrive in fast-paced environments, enjoy working across teams, and can manage multiple priorities with confidence and professionalism.

Desired Skills and Experience:

3-5 years of experience in eCommerce operations, ideally with Shopify. Bachelor's degree in Marketing, Communications, or a related field. Proficient in Shopify CMS and admin tools. Basic knowledge of Liquid, HTML, CSS, and JavaScript. Experience with Shopify apps and integrations (e.g., Klaviyo, ReCharge, Yotpo). Familiarity with Google Analytics, Meta Pixel, and SEO best practices. Strong communication and project coordination skills. Detail-oriented with a problem-solving mindset. Comfortable working independently and managing multiple priorities. Bonus: Experience with Shopify Plus, Adobe XD, Asana, and international eCommerce operations.

What You Will Be Doing:

Manage and update Shopify product listings, landing pages, and site content. Ensure product pages are optimized for conversion, SEO, and brand consistency. Collaborate with developers and external agencies to troubleshoot and implement new features. Support marketing campaigns by setting up promo codes, discounts, and seasonal mechanics. Conduct quality assurance checks and resolve site issues related to content, pricing, or functionality. Assist in A/B testing and performance tracking of landing pages. Test new features and updates before deployment. Respond to internal reports of bugs or customer-facing issues.

Who We Are:

Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.

Why People Choose to Work with Us:

At Steelcase, we put people at the center of everything we do. We believe work can bring meaning and purpose to life, and we support our employees in all aspects of their journey. Together, we make a lasting impact through our work and our communities.

What Matters to Us:

More than qualifications, we value talent, potential, and diverse perspectives. We welcome applicants who are open-minded, respectful, and eager to build positive relationships across our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships.

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