Job Description

e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-73b57a06>
Operation Trainer (Franchisee) (East Malaysia)
Follow
MYR2,500 - MYR4,000 Per Month
,
Be an early applicant!
Posted a day ago o Closing 17 Jan 2026
Be an early applicant!
Share
Save
Apply
Working Location

• Along, Lot No 21 C, Type F, Neutron Riverside, KM 5, Jalan Tuaran Bypass Kota Kinabalu Sabah Malaysia 88450

Requirements

• Diploma/Degree in Food Service, Hospitality, Business Management, or a related field is preferred.
• Prior experience in food service training, supervision, franchise operations or store management preferred
• Experience in fast-paced F&B chains is a strong advantage.
• Minimum 2 years of experience in retail, F&B operations, or training roles
• Excellent communication and presentation skills
• Strong organizational, planning, and time-management abilities.
• Proficient in Microsoft Office (PowerPoint, Excel, Word).
• Proactive, responsible, and hands-on.

Responsibilities

• Deliver training programs for new franchisees and their staff on store operations, customer service, and brand SOPs
• Assist with new store openings, providing on-site operational training and support
• Monitor franchisee performance and provide coaching to improve operational standard
• Collaborate with the operations team to enhance training materials and ensure up-to-date SOPs
• Conduct regular follow-ups and refresher trainings to ensure consistency across all outlets

Benefits

• Career Opportunity with Fast-Growing F&B Company
• Great working culture

Skills
Franchise Operations Training Food and Beverage Customer Service
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Skills Required