Job Description

Full time
Operational Security Management Specialist (Secure Remote Access)
Malaysia, Kuala Lumpur 2 days ago
Job category
IT&S
Experience level
Entry
Relocation available
This role is not eligible for relocation
Job type
Professionals
Travel required
No travel is expected with this role
Job code
RQ096915

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner!

The Operational Security Management Specialist is technically skilled to support a business-critical Secure Remote Access solution, used within our Operational Technology environment. The Specialist is responsible for ensuring the solution's availability, optimal performance, reliability, and scalability. The role involves supporting existing and new users, onboarding new remote sites, and includes troubleshooting, maintenance, and continuous improvement of the solution to meet the evolving needs of our business.
This role is for fresh graduates for less than 2 years of experienced.
Let me tell you about the role
Lead the end-to-end onboarding/offboarding and deployment of the Secure Remote Access solution, to identified Operational Technology sites
Act as first response point of contact for service requests and issues.
Input to the Secure Remote Access service incident response, change and problem management processes.
Support management of an Azure Cloud Environment
Contribute to Secure Remote Access Solution Knowledge Management processes
Input to continuous improvement initiatives.
What you will deliver
Creation and provision of agent package deployments and user access accounts.
Configuration of applications & appliances, adhering to end to end process and procedures.
Leading and/or participating in upgrades, patching, performance monitoring, disaster recovery, and capacity management activities within the solution Azure cloud implementation.
Troubleshooting Secure Remote Access solution connectivity, application, user and endpoint issues, interacting with stakeholders on bridge calls and updating Incident records in the cmdb.
Create, review and implement Secure Remote Access solution changes, interacting with multi stakeholder groups, and updating change request records in the cmdb.
Participate in root cause analysis, retrospective change reviews and continuous improvement initiatives.
Undertake user acceptance testing for the Secure Remote Access service portal and solution deployment tools, to improve user experience and optimize workflows.
Supporting activities related to secure offboarding of the Secure Remote Access solution
Create and maintain internal service and end user documentation.
Deliver internal and user knowledge bursts and answer service consumer questions related to the use of the solution.
What you will need to be successful (experience and qualifications)
Familiarity with enterprise Secure Remote Access solutions
Experience in troubleshooting communication network and application issue's within a large enterprise hybrid network environment.
Knowledge and application of security concepts and best practices.
Understanding of fundamental Azure cloud concepts.
Ability to understand firewall rules and interpret associated logs.
System and Application administration and associated documentation creation
Experience in supporting a business-critical application within an operational environment
Experience of Identity and Access Management administration within a large enterprise environment
About bp
bp is a global energy business with a purpose to reimagine energy for people and our planet. We aim to be a very different kind of energy company by 2030, helping the world reach net zero and improving people's lives. We are committed to creating a diverse and inclusive environment where everyone can thrive. Join bp and become part of the team building our future!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Our innovative Energize recognition points programme and spot awards translate exceptional performance into tangible rewards, to motivate our high performers.

Pay

bp offers competitive pay in line with industry standards, making us an employer of choice.



Discretionary bonus

We offer discretionary bonuses to reward strong company, business unit and individual performance, and recognition awards, including those related to long service to recognize commitment to the company.



Retirement & savings

We offer a range of discretionary retirement and savings plans to help provide you and your family with financial security.



Insurance benefits

To give you additional peace of mind, bp provides valuable insurance benefits in some countries. These are designed to provide financial assistance to employees and their families if employees become unwell or die in service.



Equity

Depending on your location and job level, there may be equity (stock and share) options you are eligible to join so you can be part of bp's success.