Req ID: 117470
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Kedah
City: Kulim
General Overview
Functional Area: ENG - Engineering
Career Stream: OPE - Operations Engineering
Role: Technical Support 1
SAP Short Name: TS1
Job Title: Operations Engineering Support 1
Job Code: TS1-ENG-OPS
Job Level: Band 04
Direct/Indirect Indicator: Direct
Summary
Work is guided by diverse procedures, processes and/or technical methods of varying complexity. Incumbents have some freedom to select best methods and procedures to follow to complete assignments. Tasks are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Decisions/actions may have an impact beyond the jobs immediate work unit or team. Works under general Supervision. Situations not covered by standard processes, procedures and methods are referred to manager or higher level. May provide functional guidance to others performing similar work and/or act as a team lead. May demonstrate work methods to new employees. Deals directly with immediate supervisor, co-workers and team members; engages in exchanges of factual information and provides some explanation in a problem solving capacity; interactions with external contacts, if applicable, require exchanging factual information and providing some explanation.
May perform basic technical support for printed circuit boards, subassemblies, production equipment or other related company products
Work is guided by diverse procedures, processes and/or technical methods of varying complexity. Incumbents have some freedom to select best methods and procedures to follow to complete assignments. Tasks are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Decisions/actions may have an impact beyond the jobs immediate work unit or team. Works under general Supervision. Situations not covered by standard processes, procedures and methods are referred to manager or higher level. May provide functional guidance to others performing similar work and/or act as a team lead. May demonstrate work methods to new employees. Deals directly with immediate supervisor, co-workers and team members; engages in exchanges of factual information and provides some explanation in a problem solving capacity; interactions with external contacts, if applicable, require exchanging factual information and providing some explanation.
May perform basic technical support for printed circuit boards, subassemblies, production equipment or other related company products
Detailed Description
Performs tasks such as, but not limited to, the following:
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