Operations Executive
Kuala Lumpur, Malaysia
Job Description
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The day-to-day responsibilities for the operations executive is exciting as it covers a wide span of areas across operations. Here are some of the key areas: 1. Scheduling and coordination of the operations staff
- Coordinate with the store manager in the planning the schedule for the operations team.
- Ensuring accurate attendance and allowance records on the HR management system for payroll processing.
- Make the necessary scheduling adjustments due to ad hoc changes.
- Ensure operation staff are following the SOPs established.
- Monitoring the condition of the store equipment such as fridge, chiller, weighing scales and coordinating the maintenance and calibration of the equipment.
- Upkeep of the store through ensuring regular pest control and arranging the necessary contractor fixes to address the issues.
- Managing the calibration time, date of all machineries following the standards. \xe2\x80\xa2 Updating of stock and supplies tracker and reports.
- In the absence of the store manager, to execute the Store Opening and Closing Procedures.
- Assist with cashier opening/closing procedures and generating debit/credit reports for the day.
- Supporting customers with their transactions at the cash registers or self-checkout counters.
- Enabling smooth e-commerce operations and order fulfilment at the store.
- Assist the resolution of customer service.
- Propose training solutions by identifying training needs and areas of improvement for increased customer satisfaction and outlet sales.
- Support and Coordinate training administration.
- Responsible for the petty cash in the store.
- Monitoring the usage and stock level of office supplies and non-trade items within the store, placing orders when required.
- Ensure promotion pricings are reflected in the store and cascaded to the various categories.
- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Afternoon shift
- Early shift
- Overtime pay
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
- What is your expected salary?
- HR Admin: 1 year (Preferred)
- Health insurance
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Job Detail
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Job IdJD918967
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned