Job Description

Job Summary

We are seeking an experienced

Operations Manager (F&B)

to oversee daily operations, ensure high service standards, control costs, and lead teams across our food and beverage outlets. The ideal candidate is hands-on, detail-oriented, and passionate about operational excellence and customer satisfaction.

Key Responsibilities

Oversee daily F&B operations to ensure smooth and efficient service Manage outlet managers, supervisors and staff performance Maintain food quality, hygiene and safety standards Control costs, budgets, inventory and supplier relationships Monitor sales performance and implement strategies to improve revenue Handle staffing, scheduling, training and performance evaluations Resolve operational issues and customer complaints professionally Support additional tasks and responsibilities as required Ensuring outlets follow the daily SOP with full compliance Ensure compliance with company policies and local regulations

Requirements

3-5+ years of experience in F&B operations or restaurant management Strong leadership and people-management skills Solid understanding of cost control, inventory and budgeting Knowledge of food safety and hygiene standards Excellent communication and problem-solving skills Ability to work flexible hours, including weekends and public holidays

Preferred Qualifications

Experience managing multiple outlets Diploma or degree in Hospitality Management or related field

What We Offer

Competitive salary Career growth opportunities Supportive and dynamic work environment
Job Types: Full-time, Permanent

Pay: RM4,000.00 - RM6,000.00 per month

Work Location: In person