Candidate must possess min. Diploma in Food and Beverage or equivalent;
Candidate must possess at least 8 years relevant experience in casual/fine dining/Event Execution;
Knowledge of wine and other alcoholic beverage will be an added advantage;
Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends;
Strong customer service and problem solving skill;
Strong and dynamic personality who is willing to learn new items on food and service;
Strong planning and people management skill to lead a dynamic service team;
Team player with excellent interpersonal and communication skills;
Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines;
Able to work in fast-paced F&B environment;
Able to commit shift work, weekends and public holidays;
Proficient in MS Office applications for administrative work;
Candidate with more experience will be considered as Senior Operation Manager.
Tanggungjawab
Analyses daily sales performance to identify under performance area and presents improvement strategies.
Working closely with event team on monitoring event conversation rates meet desired target. Continuously review all enquiries, providing support in ensuring event enquiries are attended.
Attend personally or assigns a 2IC manager to attend the EO meeting and ensure timely operational plans and necessary liaison are made in expediting the event\'s requirements.
Review monthly P&L with finance team, evaluate fix & non-fix cost, EBITDA and NETT PROFIT.
Ensure sales transactions are carried out in accordance to company\'s policies and procedures.
Follow up with assigned team member to ensure cash/sales reconciliation at end of day is performed per standard operating procedures and in compliance with finance department policies and procedures.
Daily Sales Target spreadsheet and Daily Sales Report are updated and filled up respectively before sending to the respective DSR forwarders list.
Conduct periodical checks and walk through on the entire venue and its surrounding, create a snag list of FF&E items requiring repair or maintenance maintaining the aesthetic look.
Ensure proper maintenance of all the system which includes and not limited to Agilisys, Av & Sound, Projectors.
Responsible for acquiring quotation for approval by Direct Report on items needing repair or maintenance.
Manfaat
Dental Benefit
Group Hospital and Surgical Insurance
Collective Leadership management culture
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