Operations Manager

Melaka, Malaysia

Job Description


Mohon

Kelayakan

  • Candidate must possess min. Diploma in Food and Beverage or equivalent;
  • Candidate must possess at least 8 years relevant experience in casual/fine dining/Event Execution;
  • Knowledge of wine and other alcoholic beverage will be an added advantage;
  • Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends;
  • Strong customer service and problem solving skill;
  • Strong and dynamic personality who is willing to learn new items on food and service;
  • Strong planning and people management skill to lead a dynamic service team;
  • Team player with excellent interpersonal and communication skills;
  • Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines;
  • Able to work in fast-paced F&B environment;
  • Able to commit shift work, weekends and public holidays;
  • Proficient in MS Office applications for administrative work;
  • Candidate with more experience will be considered as Senior Operation Manager.
Tanggungjawab
  • Analyses daily sales performance to identify under performance area and presents improvement strategies.
  • Working closely with event team on monitoring event conversation rates meet desired target. Continuously review all enquiries, providing support in ensuring event enquiries are attended.
  • Attend personally or assigns a 2IC manager to attend the EO meeting and ensure timely operational plans and necessary liaison are made in expediting the event\'s requirements.
  • Review monthly P&L with finance team, evaluate fix & non-fix cost, EBITDA and NETT PROFIT.
  • Ensure sales transactions are carried out in accordance to company\'s policies and procedures.
  • Follow up with assigned team member to ensure cash/sales reconciliation at end of day is performed per standard operating procedures and in compliance with finance department policies and procedures.
  • Daily Sales Target spreadsheet and Daily Sales Report are updated and filled up respectively before sending to the respective DSR forwarders list.
  • Conduct periodical checks and walk through on the entire venue and its surrounding, create a snag list of FF&E items requiring repair or maintenance maintaining the aesthetic look.
  • Ensure proper maintenance of all the system which includes and not limited to Agilisys, Av & Sound, Projectors.
  • Responsible for acquiring quotation for approval by Direct Report on items needing repair or maintenance.
Manfaat
  • Dental Benefit
  • Group Hospital and Surgical Insurance
  • Collective Leadership management culture
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Job Detail

  • Job Id
    JD1011180
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Melaka, Malaysia
  • Education
    Not mentioned