Job Description

Responsibilities\xef\xbc\x9aThe Operations are responsible for the quality of production after the customer/agent business is secured. The customer/agent will gauge the quality of the company based on the performance of operations. This position is crucial for the company to succeed on the long run.- Receive the pre-alert, make sure full pre-alert is received and no document missing, all instructions are there, such as (but not limited to): buying/selling/billing party/ delivery address/forwarding agent/ scope of work/etc.- Keep checking vessel arrival date and update all parties accordingly: customer, agent, system, etc.- Send Arrival notice to customer and update if vessel arrival is changed.- Coordinate with declaration team for customs clearance and delivery.- Make appointment with consignee for delivery.- Reply or acknowledge any email within same day for any email received on/before 5PM.- Prepare and send billing to customer within 3 working days after cargo delivered.- Push vendors if invoices are late / missing and escalate to management for assistance if needed.- Raise questions / comments if anything is unclear.- Undertake ad-hoc task assigned.- Submit all reports as requested by HQ / management within the dead line.- Make sure all jobs are properly closed within dead line.Requirement:Candidate must possess at least Diploma in Logistic/Transportation.Required language(s): Bahasa Malaysia, English, Mandarin(Advantage)Willing to learn!Willing to travel to Bukit Rimau, Shah Alam.

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