Job Description

For People Who Turn Chaos Into Systems

Who We Are:

We are

Wunderbath

(www.wunderbath.co)

Malaysia's quirkiest handmade bath & beauty brand. Our ultra-realistic kuih soaps have gone viral with

102+ corporate clients

including CIMB, Westin, Marriott, Secret Recipe, Dermalogica and more!

We've grown

profitably year-on-year

organically with a lean team, and now we need someone to

build the operations backbone

to scale.

The Role:

You'll be our

operations backbone

- coordinating production, suppliers, inventory, and logistics

WHILE building the systems and SOPs

that make everything run smoothly without constant firefighting.

This is 50% execution + 50% systemization.

You don't just solve problems - you

create systems so problems don't happen again

.

What You'll Do:

EXECUTE (50% of your time):

Coordinate production team on daily schedules Manage 3PL warehouse (fulfillment, deliveries, issues) Order from suppliers + chase deliveries relentlessly Track inventory in SiteGiant ERP Manage all project deadlines (campaigns, corporate orders) Hire part-timers when needed Drive to suppliers/warehouse when urgent

Solve every operational fire that pops up

SYSTEMIZE (50% of your time):

Create SOPs

for everything (ordering, QC, production, packing, delivery)

Document workflows

so anyone can follow them

Build checklists

that prevent mistakes

Identify bottlenecks

and fix them permanently

Implement tracking systems

(deadlines, supplier lead times, inventory levels)

Optimize processes

to reduce costs and save time

Make the business run without you

(train others, delegate, document)

Goal:

In 12 months, operations run smoothly even when you're on holiday. Everything is documented, tracked, and systematic.

You're Our Perfect Fit If:

MUST-HAVES:

2-3 years

in operations/logistics/supply chain

Valid driving license + own transport

(will drive for errands)

Love creating systems

- You see chaos and immediately think "how do I fix this permanently?"

Fast executor

- Get things done TODAY, not next week

Master documenter

- You naturally create checklists, SOPs, tracking sheets

Organized multitasker

- Handle 10+ projects without dropping balls

Tech-comfortable

- SiteGiant, Google Sheets, apps, WhatsApp coordination

Problem-solver without emotions

- When things break, you fix them AND prevent them from breaking again in calmness

Strong communicator

- English & BM (Mandarin bonus)

BONUS POINTS:

- Experience with

inventory management software

(SiteGiant, XERO)

- Familiar with e-commerce logistics

- Experience managing

custom production

(not just mass manufacturing)

- You've worked in

startups or SMEs

with <20 people (you know how to wear multiple hats)

WHAT YOU'LL GET:

Base Salary:

RM 4000-7000/month

Performance Bonuses & Mileage Reimbursement:

Annual bonuses tied to performance

Learning Culture

Career Growth as the business scales

Autonomy:

You'll design and implement systems - not just follow orders

Small Team Impact:

Your work directly affects growth

No Drama Culture:

No corporate politics, supportive team culture

WHAT MAKES US DIFFERENT:

Most operations jobs = filing POs and being the "order taker" in a huge corporate machine.

This role

= You're the

operational architect

of a fast-growing beauty brand. You'll

build systems from scratch

, negotiate directly with suppliers, implement new tools, and see your decisions impact revenue within weeks.

You're not just an operations person. You're the

COO-in-training

.

HOW TO APPLY?

Step 1:

Fill out this form: https://forms.gle/8thDbNffn9D4cPpj7

Step 2:

Show your best self in our online interview

Step 3:

Show your best self in our face-to-face interview

INTERVIEW PROCESS:

1?

Application Review

(Resume + process optimization challenge)

2?

Online Interview

(30 mins - Assess ops knowledge and culture fit)

3?

Case Study Challenge

(We give you a Wunderbath ops problem - You present your solution)

4?

Final Face-to-Face Interview

(Meet the team + discuss your vision for Wunderbath's operations)

Let's build something

wunderful

together!

Job Type: Full-time

Pay: RM4,000.00 - RM7,000.00 per month

Benefits:

Opportunities for promotion Professional development
Ability to commute/relocate:

Ara Damansara: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Filled up mandatory application form? https://forms.gle/8thDbNffn9D4cPpj7
Please notify once done, we only take in applicants from the form

Language:

Mandarin (Preferred)
Work Location: In person