Operations Specialist Claims (mandarin Speaker)

Kuala Lumpur, Malaysia

Job Description


Working hour: Monday to Friday (9am - 6pm) Hybrid working style Contract Duration: 12 months contract What can you expect Be a part of a regional operational shared service center Interact diverse colleagues and stakeholders from various line of business within MMC What is in it for you Career Development and Training Opportunities Explore opportunities to work on regional and global projects Conducive Smart Office work environment We will count on you to: Processing and Adjudication of claims (General Insurance) within turnaround time. Diligently monitor and follow-up on unsettled claims with insurers and/or outstanding information from clients. Prepare claims statistic report on a monthly basis include, updating the documentation processes. Data entry in company database Review and verify data entered in system Following detailed written instructions to make independent decisions on next steps Monitor claim status and generate reports through database Verify and update information needed on claims Communicate with service provider via phone and email to help gather missing details and support documentation. Process payments, as needed Process Reinsurance Claims, follow-ups with payment etc Assist with other administrative tasks as needed What you need to have: At least Diploma holder in any field Ability to understand, speak, read and write English is required Ability to understand, read and write Traditional/Simplified Chinese is required as need to support Hong Kong, Taiwan and China. What makes you stand out: Experience supporting shared service operation Possess basic General Insurance knowledge Experienced in Insurance industry Proficient in using Microsoft Excel Good communication and interpersonal skills Ability to systematically manage and retrieve data Strong analytical skills and detail-oriented to comprehend and summarize appropriate information Interested candidates may submit your resume to 012-2092792 (Azril)

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Job Detail

  • Job Id
    JD1012772
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned