Job Description

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?

Do you want an open, supportive, and caring working environment?

Do you view your development needs seriously as we do?

If YES, then take your career to the #NextLevel with BASF !

Objectives of the Position

Fulfil the role of Operations Support Analyst for designated countries, for the organization\'s Business Management Travel Services Team, by providing travel support for business travel related functions and tasks.

Main Tasks

Main point of contact for the country\'s organization for travel related topics and escalation for all travel service-related topics.

Provide support to RTM on the end-to-end process of business travel topics for the countries travel needs and requirements.

Responsible for all external stakeholder country cluster responsibilities: e.g., Traveler Profile queries, invoice queries and reconciliation of vendor invoicing.

Communicate the organizations country and regional requirements to internal and external stakeholders on all country level topics.

Support Travel Arrangers and travelers on all travel related requests.

Conduct regular service reviews with the countries travel service providers.

Data - gather, monitor, analyze local in-country data details for regional analysis.

Monitor service levels locally, obtain feedback from travel arrangers / travelers on service provider services, when required escalate to RTM.

In conjunction with the RTM review travel data to identify areas of improvement on traveler behavior / patterns / compliance.

Main contact for country cluster internal stakeholders on travel topics e.g., compliance, finance, local procurement, projects, and implementations.

First line of operational communication/ escalation and stakeholder management

This role to be further enhanced to support transaction and processing of SAP transactions for Business Travel within BASF policies and local company legal and statutory requirements

Ensure no finance related disruptions to business

Minimum Education and Qualification Required for the Position

Education: Tertiary qualifications in Travel and tourism or related field (Diploma)

Working Experience: 3 years

Technical & Professional Knowledge:

Previous experience in travel management / hospitality industry is encouraged to apply

Experience working with travel related vendors

Language: English (Main), Preference: Mandarin / Cantonese (read / write)

Previous experience on an Online Booking Platform (advantageous) / SAP (advantageous)

PowerPoint, Excel and Microsoft Word

BASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has approximately 1,100 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.

At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 111,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of \xe2\x82\xac87.3 billion in 2022. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the U.S. Further information at .

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A unique total offer: you@BASF

At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That\'s what we call you@BASF. Click here to learn more.

A unique total offer: you@BASF

At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That\'s what we call you@BASF. Click here to learn more.

Working at BASF: We connect to create chemistry

We are proud of strong history of innovation, which has helped make us who we are today \xe2\x80\x93 the world\'s leading chemical company. Every day, our global team of over 117,000 individuals work together to turn visions for sustainable solutions into reality by connecting with one another and sharing our knowledge.

The right people are crucial for our sustainable success. We aim to form the best team by bringing together people with unique backgrounds, experiences and points of view. Our differences make us stronger and more vibrant. And an open, creative and supportive work environment inspires us to achieve exceptional results.

About BASF

Find out what BASF has to offer as an employer and why you should join our team.

Your application

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Contact us

You have questions about your application or on how to apply in Europe? The BASF Talent Acquisition Europe team is glad to assist you.

Please note that we do not return paper applications including folders. Please submit copies only and no original documents.

For BASF, diversity is one of the essential keys to business success and the well-being of our employees. We promote an inclusive culture that accepts the diversity of people, experiences and capabilities. By embracing talents and abilities of all kinds, we aim to boost creativity and motivation, and enhance our teams\xe2\x80\x99 performance.

Join the team and connect with more than 117,000 other minds.

Kuala Lumpur, 14, MY

BASF Asia-Pacific Service Centre Sdn. Bhd.

Human Resources

Permanent

86130

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BASF