Once a customer sales order has been entered into the system, ensure the transactions that follow are accurately and timely processed, including, but not limited to: (1) Contract Creation & Validation; (2) Customer order management; (3) Product shipment invoicing (with supporting documents); (4) Service contract billing; (5) Other Adhoc Billing / Invoicing; (6) Customer contact
Ensure overall OTC processing complies with SOX, company policies and audit requirement.
Liaise with Country Finance, Project Leaders/Consultants, and customers to provide timely solution on customer invoicing issues, inquiries, disputes etc.
Proactively engage in continuous improvement initiatives for OTC process
Assist in any month end close activities relating to billing
Handle ad-hoc duties as assigned by the Team Lead or Superior from time to time
Requirements:
Educated to degree level required
Minimum 2 years of relevant credit experience
SSC background with JDE knowledge is advantageous but not a must
Able to self-motivate and work independently
Self-starter, organised and a team player
Excellent communication skills in English (written and oral).
Ability to speak and write in either Spanish, German, French is a must to communicate with European counterparts.
Able to work under pressure and to deadlines
A flexible approach to working hours is a must due to the Regional Nature of this role and supporting a wide range of time zones across Asia Pacific and Europe