Outbound Call Specialist (remote Wfh)

Remote, MY, Malaysia

Job Description

About the role



Join our dynamic team at

CALLMARK Solutions Sdn Bhd

in a full-time remote position where you can work comfortably from home. You'll be part of our

Client Engagement Team

, connecting with potential business clients and introducing professional solutions designed to help them grow.

Roles & Responsibilities:



Manage and update a database of potential clients while tracking progress in our CRM system. Reach out to prospects through guided call scripts and meaningful conversations. Understand customer needs and present relevant products or solutions. Qualify potential opportunities and arrange appointments with interested leads. Respond to questions, handle concerns, and maintain professionalism on every call. Record all communications and outcomes accurately to ensure data integrity. Contribute to a positive, motivated, and goal-oriented team culture.

What we're looking for:



Diploma or Degree in Business, Marketing, Communications, or a related field. Prior experience in customer communication, sales support, or client engagement (B2B preferred). Strong conversational and interpersonal skills; able to build rapport easily. Resilient, adaptable, and able to handle rejection with professionalism. Organized multitasker who can manage time and priorities efficiently. Comfortable using CRM tools and basic office software. Own a laptop and have a stable internet connection. Fluent in English and Malay (spoken and written).

Work Environment & Benefits:



Working hours: 9 AM - 6 PM, Monday - Friday. Weekends and Public Holidays (per gazetted list) are off. Fully remote work environment. Ongoing coaching, skill-building programs, and career advancement pathways. Supportive, growth-focused team culture.
Job Type: Contract
Contract length: 3 months

Pay: RM2,200.00 - RM2,500.00 per month

Benefits:

Opportunities for promotion Professional development Work from home
Application Question(s):

We will be calling you / Whatsapp you to interview you for this position. Is there phone number listed on your resume the correct number? Do you have any experience in B2B (Business to Business) environment?
Work Location: Remote

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Job Detail

  • Job Id
    JD1263489
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Remote, MY, Malaysia
  • Education
    Not mentioned