Job Description

*Job Summary:

As the Assistant Outlet Manager at Hogan Bakery, you will support in overseeing daily operations of the bakery outlet. Your main role is to ensure excellent customer service, manage staff effectively, maintain product quality, and contribute to sales growth and profitability.

*Key Responsibilities:

-Assist in the day-to-day management of the outlet, including opening and closing procedures

-Supervise, train, and motivate staff to provide exceptional customer service

-Maintain high standards of cleanliness, food safety, and hygiene

-Ensure proper inventory management and stock rotation

-Monitor sales performance and assist in achieving sales targets

-Handle customer complaints and feedback in a professional manner

-Ensure all products are displayed attractively and are fresh

-Assist in staff scheduling and performance evaluations

-Maintain accurate cash handling and daily sales reporting

*Requirements:

-Minimum 2-3 years of experience in retail or F&B operations, preferably in a bakery or cafe

-Good leadership and interpersonal skills

-Able to work shifts, weekends, and public holidays

-Passionate about customer service and food quality

-Ability to multitask in a fast-paced environment

-Basic computer skills (POS system, Excel, email)

*Remuneration Package & Benefits

- Basic range RM2600 - RM3200

- Fixed Travel Allowance RM400

- Sales Incentive

- Paid overtime

- Outpatient Medical coverage RM4000 per year

- Hospitalize & Surgical Insurance coverage RM25k per year

- Personal Accident Insurance coverage RM50K per year

- Free uniform

- Free birthday cake every year upon confirmation

- Typhoid Injection claimable

- Yearly bonus & increment

- Annual Leave start up 18 days per year

Job Type: Full-time

Pay: RM2,600.00 - RM3,200.00 per month

Benefits:

Opportunities for promotion Professional development
Ability to commute/relocate:

Putrajaya: Reliably commute or planning to relocate before starting work (Required)
Education:

Diploma/Advanced Diploma (Required)
Experience:

Food service: 2 years (Required)
Willingness to travel:

100% (Required)
Work Location: In person