Job Description

Mohon
Penerangan Kerja
Kelayakan
Job Requirements:

• Diploma/Degree in Hospitality Management or related field (or equivalent experience).

• Prior leadership experience in F&B or nightlife industry (e.g. Team Leader, Supervisor, or similar).

• Familiar with outlet operations in Kuala Lumpur setting, including POS systems and regulatory compliance for nightlife/entertainment venues.

• Strong communication, leadership, and problem-solving skills.

• Ability to work flexible hours, including evenings, weekends, and public holidays.

Tanggungjawab
Goodwill Entertainment Malaysia Sdn Bhd is a subsidiary of Goodwill Entertainment Holding Limited, a Singapore-based group, listed in Singapore Stock Exchange, that specializing in lifestyle and entertainment concepts. Our portfolio includes innovative livehouses, karaoke venues and F&B that bring people together through music, dining, and vibrant experiences.
As we expand into the Heart of Kuala Lumpur, we aim to deliver the same standard of excellence by combining entertainment, food, and social spaces under one roof. We are seeking passionate individuals to join our growing team and be part of shaping the next chapter of our journey.
We are looking Outlet Manager & Assistant Outlet Manager: -
Job Responsibilities:
1. Manage and oversee day-to-day outlet operations to ensure smooth and efficient performance.
2. Coordinate and supervise Front of House and Back of House operations when necessary.
3. Support in learning, understanding, and overseeing the functions and responsibilities of all employees.
4. Ensure compliance with workplace safety, food hygiene guidelines, and company Standard Operating Procedures (SOPs).
5. Handle inventory management, including monthly stock takes and reporting.
6. Collaborate with management to plan and achieve operational and business objectives.
7. Train, mentor, and motivate staff to maintain high performance standards.
8. Foster teamwork and effective communication across all levels of staff.
9. Provide administrative and operational support to the senior management team.
10. Monitor outlet performance, identify trends, and recommend improvements.
11. Undertake other ad-hoc duties as assigned by management.
Manfaat

• Career progression
• Overtime
• quarterly bonus
• Positive environment

Manfaat tambahan

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Training Provided

Kemahiran
Customer Service Team Leadership Team Management
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Skills Required