Job Description

• Overseeing various aspects to ensure smooth operations and customer satisfaction.
• Managing a cafe outlet provides valuable experience and skills that are transferable across various industries within the hospitality and retail sectors.

• Recruit, train & supervise a team of associates and support staff, including cashiers, waiters, supervisor, kitchen.
• Conduct regular performance evaluations and address any performance issues
• Develop and implement strategies to achieve sales and profit goals
• Ensure exceptional customer service standards are maintained at all times
• Oversee the inventory management process including stock ordering, receiving, replenishment
• Conduct regular stock audits and maintain accurate records of inventory
• Coordinate with the procurement team to ensure timely availability of products
• Verify supplies arrive timely with quality control check with external suppliers/vendors and preparations of paperwork

Opportunity for Leadership and Impact|Career Growth and Development

• Graduate with Diploma and above
• At least 3years of managerial experience in Food & Beverage Industry or customer services in hospitality industry
• Experienced with food safety and inventory management procedures
• Able to handle pressure, work in shifts
• Able to work on WEEKENDS & PUBLIC HOLIDAY.
• Proficient in computer applications.
• Proven management & leadership skills with exemplary organizational, time management, communication
• Effective communication skills. (Proficient Chinese are value added)

A Malaysian based cafe. The cafe embodies the essence of a classic bistro combined with the cozy ambiance of a neighborhood coffeehouse. It serves as a beloved culinary and social destination for locals and tourists alike.

• Comprehensive salary and benefits package
• Opportunities for career advancement and professional development
• A supportive work environment with opportunities for mentorship and collaboration
• A dynamic and creative work environment within the industry

Michael Page