Job Description

• Manage day-to-day operations of the outlet, including customer service, staff supervision, and inventory management.
• Train and develop a team of service staff to deliver exceptional service and maintain high standards.
• Create and implement strategies to drive sales and achieve revenue targets.
• Monitor and analyze sales performance, making necessary adjustments to increase profitability.
• Develop and maintain strong relationships with vendors and suppliers to ensure quality products and timely delivery.
• Ensure compliance with health and safety regulations and maintain cleanliness and sanitation standards.
• Stay updated with the latest industry trends and competitor activities, implementing necessary changes to stay competitive.

Requirements

• Minimum of 3-4 years of experience in the food and beverages industry, with at least 3 years in a managerial role.
• Proven track record of driving sales and achieving targets.
• Strong leadership and communication skills, with the ability to inspire and motivate a team.
• Exceptional customer service skills, with the ability to handle complaints and resolve issues effectively.
• Knowledge of industry best practices, health and safety regulations, and food handling procedures.
• Excellent organizational and time management skills, with the ability to handle multiple tasks simultaneously.
• Proficient in using POS systems and other relevant software for efficient operations.

Job Types: Full-time, Permanent Salary: RM4,000.31 - RM5,500.94 per month Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Night shift
• Rotational shift

Supplemental pay types:

• Commission pay
• Performance bonus

Ability to Commute:

• Cyberjaya (Required)

Ability to Relocate:

• Cyberjaya: Relocate before starting work (Required)