Job Description

Shangri-La Rasa Ria, Kota Kinabalu

Be part of our Shangri-La family!

At Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them like family, treating everyone with honour and respect. We aim to be the preferred employer by offering competitive work benefits, equal opportunities, and comprehensive training for colleagues to advance and be acknowledged.

The resort consists of 494 guest rooms, a 64-acre nature reserve, the Rasa Ria Reserve, home to wildlife including long-tailed macaques and slow lorises, and home to an 18-hole championship golf course with picture-perfect views of Mt Kinabalu (a UNESCO World Heritage site).

We\'re looking for a professional Outlet Manager - Food & Beverage or aspiring to be, required for our Food & Beverage Service Division.

Job summary

The Outlet Manager is responsible for the day-to-day operation, management and overall performance of the outlet/section appointed to. As such he/she will be directly involved in the day-to-day running of the outlet in connection with staffing, customer services and product quality. Delegation of duties and responsibilities to his/her assistant is necessary to ensure the proper functioning of all phases of F&B service in the areas under control. He/she is to implement all standardized procedures, rules and regulations systematically to be in line with hotel standards and policies.

Requirement

• Physically fit, neat, and well-groomed
• Proficient in oral and written English, additional language an advantage
• Confident, tactful, sensitive to guest and employee needs, service oriented, team player, flexible
• Has effective managerial and leadership skills and is well organized.
• Minimum of 2 years\' experience in a similar capacity in a 5* hotel or in a standalone restaurant
• Proficient in computer applications (MS Office)
• Customer and revenue driven; has high attention to detail.
• Has basic food hygiene knowledge
• Creative; can think out-of-the box
• Due to Local Immigration policies, only Malaysian will be considered.

Interested candidates may apply and attach their Curriculum Vitae before 27 Jan 2024.

Shangri-La Hotels & Resorts