Job Description

Good Taste Malaysia Hiring! Full Time Outlet Manager (Kopitiam) in Selangor, Melaka, Selangor, Earn up to MYR 5,000 - Ricebowl
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Outlet Manager (Kopitiam)
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MYR4,500 - MYR5,000 Per Month
KL City, and +2 other locations
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Posted 21 minutes ago o Closing 26 Aug 2026
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Requirements
Minimum of 3-5 years of experience in restaurant management or food service.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Solid understanding of restaurant finances, budgeting, and P&L management.
Knowledge of POS systems and restaurant software.
Ability to work under pressure and multitask in a fast-paced environment.
Flexible with working hours, including weekends and holidays.
Responsibilities
Operations Management

• Oversee daily restaurant operations, including opening and closing procedures.
• Ensure compliance with food safety, sanitation, and health regulations.
• Manage inventory, ordering, and stock levels efficiently.
• Ensure smooth coordination between kitchen, front-of-house, and delivery operations (if applicable).

Team Leadership

• Hire, train, supervise, and evaluate restaurant staff.
• Schedule shifts and manage labor costs effectively.
• Foster a positive team environment and handle staff grievances or disciplinary actions.
• Conduct regular team meetings and performance reviews.

Customer Service

• Maintain excellent customer service standards to ensure a high level of customer satisfaction.
• Address and resolve customer complaints promptly and professionally.
• Gather feedback and suggest improvements to enhance guest experience.

Financial Management

• Achieve sales targets and manage the restaurant's budget.
• Monitor daily revenue, cost control, and profitability.
• Prepare and analyze daily/weekly/monthly sales and expense reports.
• Implement cost-saving initiatives without compromising service quality.

Marketing & Promotion

• Collaborate with the marketing team on local promotions or events.
• Implement strategies to increase footfall and repeat customers.
• Monitor competitors and market trends.

Benefits

• Career pathway (opportunity to Outlet Manager / Brand Manager)
• Comprehensive training and development system
• Positive and supportive team environment
• Benefits include paid annual leave, staff meals, holiday perks, and more

Skills
Restaurant Management Team Leadership Staff Training Food Safety Compliance Inventory Management Customer Service
Important Information
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Skills Required