Job Description

"Candidate must be willing to work at canteen Boston Scientific Medical Device (Malaysia) Sdn. Bhd. PMT 741, Persiaran Cassia Selatan 1, Lebuhraya Bandar Cassia, Taman Perindustrian Batu Kawan, 14110 Simpang Ampat, Penang To be polite, professional, and friendly at all times with customers, clients and colleagues To ensure the highest level of customer care is adhered to at all times To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations Takes personal responsibility for correcting customer-service problems Assist team before, during, and after service Seeks out client\'s current and future needs Ensure all company innovations\xe2\x80\x99 are correctly implemented (where applicable) & Identify any additional opportunities and discuss with the line manager Allocate duties to the team, supervising and assisting Coaches team to take corrective action as necessary and ensures follow-through Carry out appropriate training for all team members Explains the reasons for decisions Ensures the team has all the necessary information needed to meet its objectives Prioritize work, monitor standards and conduct regular quality audits Comply with company and client Health, Safety and Food Safety legislation"
SHF is an established contracted food and support services group operating since 20 years. We are the market leader serving international schools and various companies in Malaysia. With more than 1200 employees all over Asia, our aim is to deliver outstanding service with a commitment to quality, safety and health that our customers and clients expect. We are passionate about what we do and are dedicated to providing our clients with the highest quality service. We are the caterer of choice in the domains of business, education, health, event as well as on offshore remote sites.
Bachelor\'s or Equivalent