Job Description

• Collaborate effectively with the Branch Manager in planning effective strategies to enhance branch sales performance.
• A skilled communicator who is polite and able to attract customers to purchase items sold at the branch.

Responsibilities

• Contributing to the increase in kiosk and branch sales.
• Customer Service - Responding to inquiries, providing mandatory service, and assistance to customers, even though DobiQueen is a self-service laundromat.
• Drop Off Pick Up (DOPU) service: Assisting customers in washing and drying clothes. - Free Transfer service: Transferring customers\' clothes from the washer to the dryer. - Easy Folding service: Folding customers\' clothes using an easy technique to avoid wrinkles for Free Transfer & Drop Off Pick Up (DOPU) service (free of charge). - Folding Service: Folding customers\' clothes according to the company\'s SOP (with charges, and employees will receive commissions).
• Maintaining cleanliness of the branch at all times.
• Providing daily reports - Opening, Closing, and DobiQueen Product Sales.
• Managing the Foto-Zzoom kiosk (Passport & 4R printing & Photostate).
• Managing any equipment, i.e., gas, pump, and so on in the branch to ensure smooth operations.
• Compliant and ready to collaborate with the Outlet Manager in managing the branch.
• Performing other tasks assigned by management from time to time.
• Working as if you are the owner of the branch, with no issues or political conflicts with other employees!

Benefits

• Annual Leave (8 days)
• The company will provide uniforms to employees, a total of 3 pieces.
• EPF & SOCSO
• Medical claims (from government institutions only)
• Free laundry service
• Bonus every 6 months if KPI is achieved

Working hours:

Working Hours (basic salary RM2,000):

• 9.30 am - 7.00 pm / 11.30 am - 9.00 pm (depending on availability)
• 2 hours break time
• Working 6 days a week and off on normal days.
• Any changes to working hours are at the discretion of the Company.
• Overtime (OT) is only required if notified by superiors.

** All selected candidates must undergo training for five (5) days as part of the hiring process. During this period, the candidate\'s performance will be monitored to determine the position as a full-time employee depending on the candidate\'s potential.** The company\'s decision is final and absolute.

Additional Benefits

• Training Provided
• Annual Leave

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