Job Description

We are expanding and looking for passionate individuals to join our retail leadership team.

Job Responsibilities:

Supervise daily outlet operations including staff management, scheduling, display, and stock control Lead and motivate a retail team to deliver excellent customer service Handle customer inquiries, complaints, and ensure customer satisfaction Ensure outlet targets and sales promotions are well-executed Report to area manager and assist in implementing operational improvements Maintain outlet hygiene, safety, and compliance with company SOP
Requirements:

Minimum SPM / Diploma in any field At least 2 years of experience in retail or F&B store supervision (bakery experience is an added advantage) Strong leadership and team management skills Good communication and interpersonal skills Able to work shifts, weekends, and public holidays Willing to relocate or rotate among outlets as required
Job Type: Permanent

Pay: Up to RM8,000.00 per month

Benefits:

Maternity leave Opportunities for promotion Parental leave Professional development
Ability to commute/relocate:

Johor Bahru: Reliably commute or planning to relocate before starting work (Required)
Experience:

Management: 2 years (Required) Cost management: 2 years (Required)
Language:

Mandarin (Required)
Willingness to travel:

100% (Required)
Work Location: In person