Job Description

1. Manage and update the online shop platform, ensuring all product information, prices, and images are accurate and up to date.

2. Monitor and respond to customer inquiries and complaints through various communication channels, such as email, live chat, and social media.

3. Process and fulfil customer orders, ensuring timely delivery and accurate shipment tracking.

4. Coordinate with the warehouse team to manage inventory levels and ensure products are available for sale.

5. Analyse website traffic and sales data to identify areas for improvement and optimize the online shopping experience.

6. Complete ad-hoc tasks assigned by the superior.

Job Requirement

Minimum Education: SPM or Diploma

Fresh graduates are encouraged to apply

Strong attention to detail and accuracy

Job Type: Full-time

Pay: RM1,700.00 per month

Benefits:

Maternity leave Opportunities for promotion
Work Location: In person