Job Description

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.The role involves supporting the development and delivery of health insurance products through various stages, from idea generation to post-launch review. Key responsibilities include collaborating with internal and external stakeholders, conducting market intelligence studies, and managing projects related to regulatory changes and new systems. The position also requires providing ongoing product support and coaching junior team members.PRINCIPAL DUTIES & RESPONSIBILITIES:

• To support the development and delivery of health insurance products as per the Product Development Process defined by Product Steering Committee (PSC) and in accordance with the schedules set in product calendar. This includes all stages within the process ranging from insights into customers / distributors / competitors, product ideas generation, feasibility evaluation and conversion of idea into product design, ensure competitiveness in product pricing, product launch, post-launch review/ monitoring and recommendation for potential enhancements.
• Collaborate with team members, internal/ external stakeholders to ensure timely and accurate delivery and execution of product implementation including product marketing/ customers materials, training, proposition/ sales pitching, system requirements, product approval materials for PSC as well as group office, User Acceptance Testing etc.
• To support the conduct of market intelligent study via regular structured product focus group to meet up with distributors, market watch and monitoring of new product launches by competitors for analysis to generate ideas and collect feedback for health insurance products.
• To support on projects relating to changes due to new regulatory/PCA requirements and new systems, which include coordination with other project stakeholders such as IT, Operations, Distribution, Actuarial and Compliance.
• Provide on-going product support in all matters related to products including campaigns, leads and activation activities.
• Collaborate with the team members to provide timely and accurate delivery and response to product queries from internal and external stakeholders.
• Coaching and guidance to supporting executives and interns.

JOB SPECIFICATION

• Degree in Business, Marketing, Actuarial Science, Economics or related disciplines
• Minimum 8 years working experience in the insurance industry, preferably in the function of product development or product marketing.
• Well versed in health insurance product.
• Proficient in written and spoken English and Bahasa Malaysia. Mandarin will be added advantage.
• Meticulous with the ability to work under pressure.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential