Job Description

Company DescriptionH&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M at https://hmgroup.com.\xe2\x80\x8bA Sales Advisor is responsible for delivering the best customer experience that contributes to the store\xe2\x80\x99s sales and profit. As a Sales Advisor, you\xe2\x80\x99ll always put customers first, offer assistance, and share your product and fashion knowledge. You\xe2\x80\x99ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.\xe2\x80\x8bKey Responsibilities\xe2\x80\x8b

• Provide great customer experience.\xe2\x80\x8b
• Fold, hang, display, and merchandise garments to maximize selling opportunities.\xe2\x80\x8b
• Actively process, stock and replenish garments on the sales floor and in the stock room.\xe2\x80\x8b
• Open, unpack, and label merchandise with security tags.\xe2\x80\x8b
• Support customer purchases and returns in the register.\xe2\x80\x8b

QualificationsTo be successful in the role of Sales Advisor, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. You have a positive mindset, where you are eager, optimistic, and motivated when interacting with colleagues and customers. We also believe you are flexible and able to adjust to changing circumstances and customer needs, and that you can take initiative and independently in a quick and effective way to address customers\xe2\x80\x99 needs. In addition, you are communicative and socially confident, fostering a positive interaction with colleagues and customers.\xe2\x80\x8bWhat you need to succeed:\xe2\x80\x8b

• Previous experience within retail, merchandising, and/or customer service.\xe2\x80\x8b
• Effective time management - being stress-resistant and good at prioritization.\xe2\x80\x8b
• Have a customer service mindset where you always prioritize the customers\xe2\x80\x99 needs while serving as a brand ambassador.\xe2\x80\x8b
• Being fashion knowledgeable and having a genuine interest in fashion trends.\xe2\x80\x8b
• Have a selling mindset with the ability to approach and fulfill customer needs.\xe2\x80\x8b

Additional InformationThis is a part-time position and will be based in Avenue K.If you feel that your experience, skills and ambitions are right for this role, please send your application as soon as possible. Due to data policies, we only accept applications through the career page. \xe2\x80\x8b

H&M