Job Description

Position Overview:

CaryaZara Boutique is looking for an energetic and customer-oriented Boutique Assistant to join our team. This role combines in-store customer service with live hosting on social media, focusing on promoting our products and connecting with our followers. You'll be responsible for maintaining a positive shopping experience in the boutique while engaging our online audience with authentic, engaging content during live sessions.

Key Responsibilities:

1. In-Store Boutique Assistant:

Customer Engagement: Welcome and greet customers warmly upon arrival, providing an exceptional shopping experience by assisting with personalized product recommendations, styling advice, and trend insights. Product Knowledge: Maintain in-depth knowledge of all CaryaZara products, including materials, sizes, and fit, to confidently guide customers in their selections and answer detailed product-related questions. Merchandising & Display: Assist in setting up, organizing, and refreshing in-store displays regularly to ensure an attractive, on-brand presentation that highlights new arrivals, promotional items, and seasonal collections. Sales & Checkout: Efficiently handle the sales process from start to finish, including processing payments, packaging purchases, and managing returns or exchanges, while ensuring accuracy in all transactions. Inventory Management: Support the team with inventory tracking by updating stock counts, arranging product restocking, and communicating with the inventory team on bestsellers and low-stock items to meet customer demand. Customer Relationship Building: Cultivate lasting relationships with customers through personalized attention and follow-up, creating a loyal customer base that enjoys returning to CaryaZara. Boutique Maintenance: Maintain a clean, organized, and welcoming store environment by assisting with routine cleaning, organization, and restocking of products and supplies.

JOB REQUIREMENT:

Previous experience in retail, sales, or customer service; experience with live hosting or social media engagement is a plus. Comfortable speaking with strong communication skills. Knowledge of fashion trends and styling to provide useful advice to customers. Friendly, outgoing, and able to handle both in-person and virtual customer interactions. Basic computer skills and familiarity with social media platforms (TikTok, Instagram, Facebook). Academic / Professional Qualifications - SPM / Diploma Work Experience - At least 1 year of experience in sales / operations / stock management in a retail environment
Job Types: Full-time, Part-time, Permanent, Contract, Temporary, Freelance, Fresh graduate, Student job

Pay: From RM8.00 per hour

Benefits:

Maternity leave Opportunities for promotion Professional development
Work Location: In person