Job Description

Position

: Account Manager

Salary

: RM 5,800 - RM 7,500

Location

: KL Eco City, Bangsar

Working Hours :

Mon - Fri (10am - 7pm)

About the role

We are seeking a dedicated Account Manager to focus on nurturing and expanding relationships with existing clients and providers (partners), while also supporting prospective and new relationships introduced. This is a partner-centric "farming" role, ideal for someone who excels at relationship management, upselling, and ensuring long-term partner satisfaction in a fast-paced fintech environment. You will play a key role in retaining and growing our partner base by providing personalized ministration, identifying growth opportunities, and aligning company's solutions with client needs and provider requirements globally

Job Responsibility

Commercial Strategy & Client Acquisition

Design and structure commercial models, including affiliate and referral schemes, to drive organic client acquisition. Manage the full sales cycle: from cold outreach and intro calls to deal structuring and closing. Initiate and lead conference calls and demos to introduce Company's payment solutions to prospects. Customize partnership and onboarding proposals for individual and institutional clients.

Marketing Execution & Growth Planning

Develop digital marketing strategies across relevant platforms (e.g., LinkedIn, Telegram, Twitter, industry forums). Design outreach campaigns that combine digital tools and personal touchpoints for maximum conversion. Create clear, concise, and visually presentable company profiles and product introduction materials that align with the digital marketing strategy and appeal to a global audience. Collaborate with internal teams to align campaigns with product launches and partner opportunities.

Team Leadership

Once initial commercial and marketing frameworks are proven, lead and scale a team to accelerate market penetration. Provide mentorship and KPIs for junior sales/marketing executives or affiliate managers.

Partnership Development

Leverage your network in payments, fintech, or tech sales to identify partnership and expansion opportunities. Source and negotiate pay-in/pay-out methods (e.g., e-wallets, bank transfers, remittance partners). Build strategic partner

Requirements

2-4 years of experience in account management, client success, or relationship management (preferably in fintech, payments, or B2B services).

Bachelor's degree in finance, Business Administration, or a related field is preferred.

Strong understanding of partner farming techniques

(upselling, retention strategies, lifecycle management). Strong follow-up discipline, attention to detail, and organizational ability in a fast-moving environment. Ability to thrive in ambiguity and build structure from the ground up.

Partner-focused mindset

with a diplomatic and solutions-oriented approach. Proficiency in MS Office / Google Workspace; familiarity with CRM tools is a plus (though not required at the start). Familiarity with digital assets, payments, or compliance (KYC/AML) processes is advantageous. Exposure to managing partners in regulated or sensitive industries is preferred, although not required.
Job Types: Full-time, Permanent

Pay: RM5,800.00 - RM7,500.00 per month

Benefits:

Health insurance Maternity leave Opportunities for promotion Parental leave Professional development Vision insurance
Education:

Bachelor's (Preferred)
Experience:

Account management: 2 years (Preferred)
Language:

Mandarin (Preferred) English (Preferred)
Work Location: In person