Job Description

Key Responsibility:

Day-to-day operations:

Oversee the daily activities of the parts department, including inventory management, order processing, and customer service.

Resource allocation:

Ensure efficient use of resources, including personnel, equipment, and supplies.

Problem-solving:

Address any operational issues or challenges that may arise.

Customer service:

Provide excellent customer service, including prompt responses to inquiries and efficient order fulfillment.

Complaint resolution:

Handle customer complaints and resolve issues in a timely and satisfactory manner.

Customer feedback:

Gather customer feedback and use it to improve products and services.

Inventory management:

Maintain accurate and up-to-date inventory records.

Stock control:

Monitor stock levels to ensure adequate supply and minimize stockouts.

Purchasing:

Source and procure parts from suppliers, ensuring competitive pricing and quality.

Vendor management:

Manage relationships with suppliers and negotiate favorable terms.

Quality standards:

Establish and maintain quality standards for parts and services.

Quality control:

Implement quality control measures to ensure compliance with standards.

Continuous improvement:

Identify opportunities for process improvement and implement changes as needed.

Job Requirement:

Specify the minimum education, experience, and skills required for the position, such as:

Diploma or Bachelor's degree in business administration or related field. Minimum 2 years of working experience. Possesses competent skills/ knowledge, particularly in Microsoft Excel and Inventory Management. Proven experience in sales, customer service, or management Strong leadership and communication skills Proficiency in relevant software applications Knowledge of parts inventory management and procurement processes. Being able to speak, read, and write in Malay and English will be advantageous. Maintaining a positive learning attitude will be beneficial.

Please contact us if you are interested:

Email: sam.lim@warisantc.com

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

Health insurance Maternity leave Opportunities for promotion Parental leave
Work Location: In person