Job Description

Objectives of the Position

• Seek to understand business needs and provide support, services and solution on payroll, HR data, HR systems and processes.
• Offer day-to-day support to service recipients on HR inquiries, work collaboratively with others and perform research on payroll and HR data practices by staying abreast of current and emerging market insights and legal legislations in local countries.
• Participate in process improvements, automation, and digitalization measures to offer best service delivery experience.

Main Areas of Responsibilities and Key ActivitiesOperational Excellence

• Ensure data quality and data integrity for Payroll and HR data processes.
• Receive, analyze, process and follow-up on personnel administration requests via multiple request channels, ensure accurate and timely interface to the respective internal/ external processing chains i.e. payroll, finance, data analytics, external service providers, local authorities etc.
• Manage entire termination workflow for all termination types which includes leaves calculations, information checks, letters preparation, systems updates, payment calculations and exit clearance.

Service Engagement

• Providing advisory on employee enquiries, policy/guidelines clarifications, HR processes, HR systems guides, legislation processes etc.
• Monitor multiples service requests to ensure services delivered by the team are in accordance with established Service Level Agreement (SLA) and internal Key Performance Indicators (KPI).
• Perform research and information gathering on local market HR news, legislation updates and guidelines to maintain internal knowledge database

Process Improvement and Project Initiatives

• Continuously review and update knowledge documents in areas of Payroll and People data to develop the formation of competence hub.
• Identify opportunities, prepare and analyze business case, and participate in digitalization and process optimization. Actively work on implementation of process improvements, automation and digitalization measures which will be rolled out predominantly in the GB KL Hub for achieving the efficiency target.

Job Requirements

• Relevant tertiary qualifications: Degree in Accounting, Mathematics, Commerce or Business Administration and Finance
• With 1 - 2 years of related HR working experiences in Payroll and HR Operations
• Preferably experience in relevant HR procedures, practices, and country statutory
• Preferably working knowledge of integrated payroll systems preferably on SAP.
• Demonstrates a good level of proficiency in language and culture of the supported country/location.
• Preferably understanding of HR principals and/or Employee Laws of the supported country/location.

A unique total offer: you@BASFAt BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That's what we call you@BASF. Click here to learn more.A unique total offer: you@BASFAt BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That's what we call you@BASF. Click here to learn more.We aim to form the best team by bringing together people with unique backgrounds, experiences and points of view. Our differences make us stronger and more vibrant. And an open, creative and supportive work environment inspires us to achieve exceptional results.About BASFFind out what BASF has to offer as an employer and why you should join our team.Your applicationHere you find anything you need to know about your application and the application process.Contact usYou have questions about your application or on how to apply in Europe? The BASF Talent Acquisition Europe team is glad to assist you.Please note that we do not return paper applications including folders. Please submit copies only and no original documents.Please note that we do not return paper applications including folders. Please submit copies only and no original documents.Kuala Lumpur, MYBASF Asia-Pacific Service Centre Sdn. Bhd.114126ATS_WCMS_WEBFORM

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