Job Description

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in MalaysiaAbout the opportunity
Responsible for ensuring all aspects of the payroll cycle are processed, reconciled, audited of outputs, and transmitted accurately and timely.What you\xe2\x80\x99ll get to do

• Responsible for ensuring all aspects of the payroll cycle, are processed, reconciled, audited, and transmitted accurately and on time.
• Ensure accurate and timely processing of payroll impacting changes, payments, and payroll processing for assigned clients.
• Responsible for quality control and auditing to ensure accuracy and low error or defect percentage.
• Work with cross-functional internal partners to resolve client payroll matters and employee enquiries
• Processing of import files records and generates export HR files from Epay / DF to ICP
• Process validation and investigates the files / failed imports
• Login cases via CRM, failed import / export files / notifications
• Ability to audit pre-live and post live outputs

Skills and experience we value

• Experience in payroll integration, interfaces & legislative requirements
• Previous customer support experience
• Knowledgeable of Day Force & Salesforce product
• Analytical and Reporting Skills
• Computer Literate (MS Word, Advanced + Excel, PowerPoint, Outlook)
• Payroll certified / Native / Global Payroll certified (APJ)
• Sound knowledge of Data protection / GDPR
• At least 2 years of work experience in a customer-facing office environment
• Experience in Shared Services or BPO Industry highly preferable.

What would make you really stand out

• Quality Focus
• Results orientation
• Capacity to adapt to Change
• Initiative
• People Sensitivity
• Customer Orientation
• Teamwork & Cooperation
• Results Orientation
• Information Seeking
• Distribution of Knowledge
• Assertiveness
• Systems Orientation / Attention to detail

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in MalaysiaAbout the opportunity
Responsible for ensuring all aspects of the payroll cycle are processed, reconciled, audited of outputs, and transmitted accurately and timely.What you\xe2\x80\x99ll get to do

• Responsible for ensuring all aspects of the payroll cycle, are processed, reconciled, audited, and transmitted accurately and on time.
• Ensure accurate and timely processing of payroll impacting changes, payments, and payroll processing for assigned clients.
• Responsible for quality control and auditing to ensure accuracy and low error or defect percentage.
• Work with cross-functional internal partners to resolve client payroll matters and employee enquiries
• Processing of import files records and generates export HR files from Epay / DF to ICP
• Process validation and investigates the files / failed imports
• Login cases via CRM, failed import / export files / notifications
• Ability to audit pre-live and post live outputs

Skills and experience we value

• Experience in payroll integration, interfaces & legislative requirements
• Previous customer support experience
• Knowledgeable of Day Force & Salesforce product
• Analytical and Reporting Skills
• Computer Literate (MS Word, Advanced + Excel, PowerPoint, Outlook)
• Payroll certified / Native / Global Payroll certified (APJ)
• Sound knowledge of Data protection / GDPR
• At least 2 years of work experience in a customer-facing office environment
• Experience in Shared Services or BPO Industry highly preferable.

What would make you really stand out

• Quality Focus
• Results orientation
• Capacity to adapt to Change
• Initiative
• People Sensitivity
• Customer Orientation
• Teamwork & Cooperation
• Results Orientation
• Information Seeking
• Distribution of Knowledge
• Assertiveness
• Systems Orientation / Attention to detail

#Li-Remote

Ceridian