Job Description

About the Role Swift Global Customer Interaction tribe is looking for young graduates to join the team as PEGA System Operator, with fundamental knowledge in DevOps principles and methodologies, CI/CD automation, and a can-do attitude.

By joining the Customer Interactions tribe, you will experience delivering an effortless and frictionless customer journey for prospects and current customers, across their interactions with Swift while increasing their autonomy! As the Customer Interaction (CI) Tribe we are on a mission to improve these end-to-end interactions and are therefore evolving our significant technology stack. Two years into our journey we are progressing with the consolidation and renewal of this technology.

What to expect:

Enroll in a Pega training to gain expertise/experience and to participate actively to DX Backbone squad activities.

Design, develop, test, install and support application systems in line with product requirements using squad tools and processes.

Create, deploy and maintain end-to-end CI/CD pipelines ensuring the development and release of software is as seamless as possible in Pega framework.

Apply automation, monitoring and visualization across the architecture.

Work hand-in-hand with other developers and testers to ensure code deploys and operates to the highest quality standards.

Analyze problems, develop and propose solutions to more senior team members.

Prepare and study the technical feasibility and estimates of the proposed systems solutions.

Develop and maintain technical documentation, prepare and give presentations to other team members, management and customers.

Provide coaching and training to more junior team members of your squad.

Provide timing/scheduling estimates to team leader and propose corrective actions to timelines when necessary.

Demonstrate customer centricity by working closely together with the internal customer.

Organize efficient handover through high quality documentation and training.

Collaborate with other engineers to innovate and implement the components of the design system.

What will make you successful:

University degree in Computer Science, Electronics, Information Systems, Business Administration or related field, or equivalent work experience.

Good understanding of the programming/coding experience in Java EE 8 or newer, Spring Framework, Spring Boot, Angular 2+, TypeScript & JavaScript

Good understanding of the Web technologies including HTML, CSS, AJAX, Web Services, SOAP, REST, Apache Tomcat and Apache HTTP Server.

Exposure to Linux OS (RedHat Enterprise Linux)

Knowledge and DevOps and branching strategies, continuous integration, testing, deployment, and monitoring. In an Agile environment that require a high degree of scalability and reliability

Knowledge in configuration management and software deployment orchestration using Ansible.

Team player mindset, with ability to collaborate with teams operating in other time-zones (Europe and APAC)

Excellent written and verbal (English) communications, strong interpersonal skills and customer centric attitude.

Analytical with very good troubleshooting skills in understanding very complex situations and dependencies.

Eager to learn and to stay up to date with the latest technologies.

Other Nice to have technical skills OR Fundamental Knowledge:

Exposure to change management and continuous delivery pipeline tools: Confluence, Jira, Git, Jenkins, Service Now, Ansible Tower and Nexus.

Exposure to virtualization and containerization concepts and technologies is a plus (VMWARE/vSphere, Docker, OpenShift and/or Kubernetes)

Exposure to public cloud (e.g., AWS, Azure) is seen as a big plus.

Exposure to monitoring tools (Logstash, filebeat, metricbeat, fluentd, Kibana) is seen as a big plus.

Exposure to Adobe Experience Manager and AEM Core components are seen as a big plus.

What we offer

We give you the freedom to be yourself. We are creating an environment of unique individuals \xe2\x80\x93 like you \xe2\x80\x93 with different perspectives on the financial industry and the world. An environment in which everyone\xe2\x80\x99s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, or veteran/military status.

SWIFT