Job Description

JOB RESPONSIBILITIES

1. Training Needs & Coordination

Assist in gathering information on training needs from departments and supervisors. Support in analyzing basic performance data, feedback, and skill gaps to help identify training priorities. Coordinate training schedules, invitations, venues, equipment, and logistics.

2. Program Development & Delivery

Support the development of training materials, handouts, and learning resources. Prepare learning content and assist in creating simple digital modules under the guidance of senior team members. Facilitate introductory or routine training sessions, and provide co-facilitation support for larger programs.

3. Monitoring & Evaluation

Compile training attendance, feedback forms, and evaluation results. Assist in tracking learning effectiveness and preparing summary reports for review. Maintain and update training records, databases, and LMS entries accurately.

4. HRDC Administration

Manage all HRDC-related processes, including claims, grant applications, training provider registrations, and submission of required documentation. Ensure compliance with HRDC policies, guidelines, audit requirements, and timelines. Maintain proper records, documentation, and tracking of HRDC funds, utilization, and approvals. Serve as the point of contact for HRDC matters and liaise with internal stakeholders and training providers.

5. Stakeholder Support

Liaise with internal teams and external training providers on program arrangements. Provide administrative support for employee development initiatives and follow-ups. Offer basic coaching or guidance to employees on training-related queries.

6. Compliance & Continuous Improvement

Ensure all training activities comply with internal processes and quality standards. Stay informed on training tools, methods, and industry trends relevant to day-to-day tasks. Perform any other duties assigned by Management.

REQUIREMENTS

Qualifications

Diploma or Bachelor's degree in Human Resources, Business Administration, or a related discipline. Additional certification or short courses in Training, L&D, HRDC, or HR systems is an advantage.

Experience

1-2 years of experience in training coordination, HR support, or general administrative functions. Prior exposure to HRDC processes--such as claims submissions, grant applications, or liaising with training providers--is an advantage. Familiarity with Learning Management Systems (LMS) or other digital learning platforms is a plus.

Required Skills

Strong organizational and coordination skills, with the ability to manage multiple programs and meet deadlines. Good communication and facilitation abilities, comfortable engaging with employees across all levels. Meticulous and detail-oriented, with solid record-keeping and reporting skills. Proficient in MS Office and capable of working with databases or LMS tools. Resourceful, proactive, and adaptable in a fast-paced work environment. A collaborative team player with the ability to work effectively across functions.
Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

Dental insurance Health insurance Opportunities for promotion Professional development
Work Location: In person