Job Description

People Services ELC Executive, KL Captive \xe2\x80\x93 China

Job Overview:

Sanofi Business Services (SBS), has a captive shared service centre in Kuala Lumpur, providing end-to-end People Services to contractors in China, Asia, Japan, and Pacific covering the following areas of the People Services process:

• On/Off Boarding
• Change Job
• Movement: within organization, domestic relocation, international transfer (short term), International Permanent Transfer (IPT)
• Expatriate Management
• HR admin on Local Legal report onsite or in the country

The Employee Life Cycle (ELC) Executive will report to the SBS HR Services ELC & C2R/Query Team Lead and work closely with the HR team, BU heads, BU Admin/secretary, Internal Control, Internal Audit, Security, Legal, IT Services Business Partners, Facilities management, Payroll and Time & Expense BPO partner and HRS front line teams in countries/ region.

Job Responsibilities:

Employee Life Cycle

• Manage Employee Life Cycle (ELC) Management for SBS in China as per respective Service Level Agreements (SLAs)
• Manage the onboarding process and coordinate the administration of national or international transfers (if any)
• Coordinate and administer termination and offboarding activities
• Coordinate and administer contract renewal process
• Ensure that changes are correctly reflected in all related systems
• Manage all documents related to contractor management (preparation, collection, validation, archiving)
• Processing Contractor HC Reports on monthly basis, perform data validation with local vendor and Finance team.
• Address operational issues and follow through to resolution in an effective and timely manner
• Deliver operational KPIs and comply with Sanofi policies and guidelines including GDPR
• Provide Level 2 support for this sub-process
• Participate in continuous improvement initiatives

Operations

• Coordinate and manage contractor management activities in Contractor Management System and on the ground with the various stakeholders relating to Sanofi within the perimeter of SBS China and deliver the services as per their respective Service Level Agreements
• Create contractor records, complete all required steps, coordinate with the various stakeholders to make an efficient and seamless on-boarding experience
• Manage the contractor contract renewal process in related systems, coordinate with external parties for immigration, relocation, training if required
• Administer termination activities, coordinate collection of assets
• Monitor data quality and identify potential issues and take pro-active measures
• Execute in compliance with Sanofi policies and guidelines
• Complete all activities as per the global Core Model and operational KPIs
• Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope
• Build, document and transfer People Services Core Model process knowledge (Level 6/7) relating to employee lifecycle management
• Provide Level 2 support for this sub-process as per the Customer Service process in Service Now and contribute to the Knowledge Database

Continuous improvement

• Identify process improvement opportunities through elimination of redundant activities
• Participate in process automation initiatives and ensure seamless adoption and transition
• Participate in global projects as required

Job Requirements:

• Graduate or Master\'s degree in HR, Business Administration or relevant
• 1 - 2 years of experience in HR functions preferably in an international multicultural environment
• Fluent in English and Mandarin, knowledge of other ASEAN languages is desirable
• Basic understanding of HR operation processes
• Hands-on experience with Workday and Human Capital Management (HCM) systems
• Knowledge of Microsoft Office with intermediate level proficiency in Excel
• Ability to interact with internal and external clients in a professional manner
• Team player, able to work collaboratively transversally and with HRS front line teams with an end to end mindset
• Good communication skills at all level, verbal and written
• Attentive to customer focus needs and feedback
• Positive thinking and attitude
• Strong attention to detail with the ability to work independently

Sanofi Behaviors and Skills

This position is required to demonstrate behaviors such as Stretch, Put the interest of the organization, Act in the interest of our patients and customers and Take Action. During the interview we will also be asking for examples of skills such as Strategic Thinking, Result Orientation, People Leadership (if applicable), Relationship and Influence.

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn\xe2\x80\x99t happen without people \xe2\x80\x93 people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let\xe2\x80\x99s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our and check out our Diversity Equity and Inclusion actions at !

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

Sanofi