Job Description

Position

: People Services Payroll Specialist

Job Type

: Human Resources

Employment Status

: Contract (6-12 months)

Working Hours

: Normal (Monday-Friday) : 8.00am - 5.00pm

Work Base

: Bangsar South

Salary

: MYR 4.000 - MYR 6.000

Education

: Bachelor/Diploma - Business, Management, Marketing GPA: 3.0

Experience

: 5 Years (Previous Roles - Payroll, Payroll Specialist)

Language

: English, Malay

Nationality

: Malaysian Only

Age Requirement

: 23-35 years

Responsibilities

Assist the Payroll Manager in transitioning payroll activities from various countries, including but not limited to Japan and South Korea. Responsibilities include collecting documentation, HR policies, calendars, and FAQs. Work closely with the current Payroll SME in each country to ensure a smooth transition through shadowing, parallel runs, and hyper care. Ensure compliance with local statutory regulations and corporate policies during and after the migration process. Identify and implement process improvements by streamlining workflows and removing redundancies. Manage the day-to-day payroll operations, including implementing operational changes, addressing audit recommendations, and refining internal controls to ensure payroll services meet the SLA requirements for assigned countries. Provide support for employee queries related to payroll topics. Drive continuous improvement initiatives within the People Services Team and collaborate with HR Centers of Excellence. Ensure all services comply with corporate policies, procedures, and applicable local or federal regulations. Manage escalations, resolve complex cases, and maintain strong customer relationships as needed.

Requirements

Over 5 years' experience in Payroll Services operations, including multi-state or multi-entity payroll and experience with international payroll processing. Experience of working with an outsourced and in-house Payroll Services Delivery model is preferable. Strong communication skills with meticulous attention to detail and a customer-service mindset. Deep understanding of HR best practices, compliance, and process improvement methodologies. Proficient with HR payroll systems such SAP and experienced in using HR ticketing tools like ServiceNow. Strong analytical and problem-solving skills with the ability to identify root causes and act accordingly. Able to speak Mandarin. Able to speak Japanese (advantages)
Notes

Contract Period : 6-12 months (depend on confirmation from Client) If there is an internal opening and the candidate's performance meets or exceeds expectations, Client we may consider absorbing them as permanent hires (but no guarantee) Work Location : City, Vertical Corporate Tower B Avenue 10 The Vertical, 8, Jalan Kerinchi, Bangsar South, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job Type: Contract
Contract length: 6 months

Pay: RM4,500.00 - RM6,000.00 per month

Benefits:

Health insurance
Application Question(s):

Do you have Proficiency in Microsoft Excel (pivot tables, charts) and comfortable working with data sets Do you have experience in Payroll Services operations, including multi-state or multi-entity payroll and experience with international payroll processing. Can you manage the day-to-day payroll operations, including implementing operational changes, addressing audit recommendations, and refining internal controls to ensure payroll services meet the SLA requirements for assigned countries. Are you proficient with HR payroll systems such SAP and experienced in using HR ticketing tools like ServiceNow
Education:

Bachelor's (Preferred)
Experience:

Payroll Services Operations: 5 years (Preferred)
Language:

English (Preferred)
Work Location: In person